Central Plumbing & Heating Inc

We had pipes that were frozen this morning. As it is Saturday, I could only dread how much this would cost us. The technician who called back to me gave me some really good advice about what we could do, avoiding those high charges without causing more damage. I believe that the technician was named Dan and he showed caring and concern for us as neighbors. He also assured us that if we needed someone to come out, to just call and someone would come over. That’s the way you show that your business is good for the city!!!

My Furnace was out, my elderly mom sleeping on a heated mattress pad for heat. Temps single digits. I was told that they could not make us a priority above normal scheduled appt with heat because thats not how they do things there. I will never use Central again. I called Diamond and they were here in 20 min and furnace fixed in 15 min. No issues.

I live in Mat-Su and had a kitchen sink malfunction. I contacted several of the prominent plumbing companies in the Valley. It seemed the staff answering the phone didn't understand my problem nor recognized my sink brand or issue. One even said they couldn't send a plumber out to look ("I don't think we can fix it for you."). So, I drove to Anchorage and brought my smartphone photos. I was greeted by knowledgable staff, and actually several plumbers were there. They identified the problem immediately and sold me the parts. I just repaired the sink and it works great. I've lived here for over 60 years and Central has never let me down. Thanks.

Bought a product and was broken upon receipt, was told it needed to be packaged before shipping but there was no protective packing, just shipped in original box, company won't help replace and now I'm out $1,000. Will mever shop here again they could care less about people living in rural areas

A flame sensor for my York furnace. They had it. I went over to get it. I just didn't expect to be fleeced. One sensor, $75. This is a 10-20 dollar part virtually anywhere else. Never again, Central Plumbing and Heating. Never again.

Central is the go to place for professionals and novice DIY'ers seeking parts and advice.
They provide friendly free accurate and clear advice and have saved me personally lots of money and lots of headaches.
Ever since my first encounter with the business 30 years ago, they are number one place I go for plumbing and heating problem-solving and parts.

Our Well Control unit went out in Bristol Bay. We called Central Plumbing and Heating. They had a warm and caring staff, I felt taken care of and listen too, their customer services was outstanding. They had the part out to ACE Air Cargo within 24 hours. I will certainly use them in the future and highly recommend them for all your Plumbing and heading needs. Thank you Central Plumbing and Heating.

Respectfully,

Kenneth H. Gross
CEO/President
Alaska Native Fisheries LLC

After several failed attempts at finding a spout for my tub to replace an old, rusted over one, I made my way over to Central and I was helped to quickly find a solution that ended up being cheaper than Lowe’s or Home Depot! I didn’t know that Central sold materials and had been under the impression that they were solely a servicing business, but was happy to learn that I could support local and fix the issue myself. Mark knew exactly what I needed and gave me several options to try, reassuring me that I could return whatever I didn’t need. I will absolutely be shopping here again - awesome customer service and staff that didn’t make me feel silly for having so many questions.

The friendliest and most knowledgeable supply shop in town! I’m a complete amateur when it comes to plumbing and we recently had to remodel our 70 year old bathroom due to a leaky toilet. This included replacing a ton of old plumbing for the shower, bathtub and sink. Central was always right there with practical advice for parts and how to install. Thank you so much!!!

The staff at Central Plumbing and Heating saved my bacon today!! The receptionist was super friendly and Lenny, in parts was amazing. He sold me a rebuild kit for my frost free outdoor faucet and was super patient and helpful answering my questions. He made sure the parts were a perfect fit. Highly recommend Central Plumbing and Heating. Thanks, Lenny!