Flow Star Plumbing and Heating LLC

Flow Star Plumbing and Heating gives Excellent Service. Kurdel the owner provided me with a quote for a new boiler and was able to do the install in a very timely manner. He communicated with me throughout the process, provided pictures and followed through with having work inspected by the MOA.
I highly recommend Flow Star. They have certainly become my go to for plumbing and heating services.

I recently used Flow Star to repair my old furnace. Kurdel and his team were quick to diagnose the problem and most importantly locate the part needed for the repair. They went above and beyond to find the old part we needed and saved me thousands of dollars by not having to install a new system. I had a warm house when we all got home that night. I would highly recommend using Flow Star.

The Owner Himself; Came our same day and measured everything and consulted with me and told me what needed to happen.
Pricing was Everything for me on a budget. His crew was Also Very educational And professional.
100% Flow Star Is the Way To Go for too long have other companies had a monopoly over anchorage. Give Flow Star a Call 😄

My kitchen sink was leaking so called Flow Star. They got me in the same day which I really appreciated. They ended up having to replace the faucet and everything is good as new. Thanks Flow Star for your fast friendly service!

Great company, good communication, knowledgable contractor, good prices. Really easy to work with. Replaced my boiler and water heater.

My Boiler caught fire during the last cold snap and I asked around to see who I should call for a fix or replacement. One of my friends told me to call Flow Star. I called for an appointment to have a guy come look and he confirmed what I had suspected, that the boiler was toast. Flow Star was punctual, professional, courteous and followed up with great communication. I could not be more pleased with the service or the guys who did the work. When you need work done, call Flow Star. You won't be sorry!

Flow Star Heating & Plumbing we’re exceptionally great company to work with. Owner Kurdell was great, patient, walked me thru everything. The 2 techs who built my boiler they were great, very professionally. I will certainly use them again.

Flow Star was contracted by HSA Home Warranty Services to repair my boiler. Instead of repairing it, they diagnosed that it was unable to be salvaged, and that I needed to purchase a new boiler. They wanted to "upsell" me into a $12,000 new system. I was hesitant to do so, because I did not feel that I was given a satisfactory reason that it was not repairable. Instead of immediately taking their recommendation I went to a heating company that has great reputation for honesty in Anchorage for a 2nd opinion. The other company quickly evaluated the system, replaced a defective part, and for $600 had me back up and running again in 24 hours. They evaluated the reasons Flow Star claimed necessitated replacement and completely disagreed. After it had been repaired by another company, I asked Flow Star on the phone why they had recommended complete system replacement, when it could have been repaired. I was told that they knew it could be repaired, but they did not feel like the furnace would probably last more than a couple years anyway, so they wanted to just replace it so I wouldn't hold them responsible when it broke again in a couple years. I am very upset that this relevant information was not presented to me, or to HSA, as an option, in order for the homeowner and parties responsible for payment to make an educated decision. Though I do agree that the furnace is probably on its last legs, I also know that it is my right as homeowner to be given all the facts so I can make an informed decision regarding repair or replacement. I feel that Flow Star was only interested in making a sale of a new boiler, and that they dishonestly misrepresented the condition of the unit they were contracted to repair. This was not a decision they should have made unilaterally, and it was dishonest to misrepresent the condition of the malfunctioning boiler to me. I would never allow this company to work in my home again, and I will be spreading the word to my friends and colleagues. I was honestly shocked to see that they currently have 29 5-star Google reviews, and I looked through some of them. It was not a surprise to see that it appears that all the reviews here that mention boilers or furnaces show that a replacement was performed, and many water heater replacements as well. I would advise caution in accepting this company's advice to replace units, and always obtain a second opinion from a more reputable company first.

Hired them to delete some gas lines and fix a drain clog. Gas lines out great. Couldn't reach the drain clog with their snake, and said they were going to come back out and access the clog from a closer section of the pipe (it was at 12' down the pipe). I know that they don't typically do drain clogs but they had offered to finish the job. They never called to reschedule, so I called back and scheduled another appointment. Day of the appointment they were a no call, no show. I even called them that day and they never returned my call. Still using a slop bucket under my bathroom sink, 3 weeks after initial visit. Not a good look for a company that has a 5 star Google rating. Will not waste my time with them again. (Edit: They did tell me over the phone when I scheduled the second appointment that they don't normally do drains but that they would put me on their schedule anyway)

What a great experience! Kurdel was very professional. I had an electrical and plumbing problem with my furnace. Someone from one of the well-known companies came twice and was not able to fix the problem. A friend recommends Flow Star, I called and he showed up the next day. He took the time to explore, diagnose, and fix the problem.
He left the utility room cleaner then he met it.
Flow Sart is who you call when you need plumbing and heating work done right.