When my water heater blew early one morning, I called around to a few places to see if they could send someone to look at it and/or replace it. This was on a Thursday. Many said that they couldn’t get to it until the following week. I called Southport about the middle of the morning and the nice lady I talked to said they could have someone look at it that afternoon! I was surprised and very happy! They called me back a time or two to get all the details right, then called again that afternoon to let me know Tony was on his way. The lady I talked to that time said she’d have Tony put a water heater on the truck, just in case! Wow! Tony was there 30 minutes later, confirmed that it was dead and gave me an estimate to replace it. I said ‘can you do it now’ and he said ‘yes, he could’. 2 hours later, he was all done and I had a shiny, new water heater. So, kudos to Southport for their timeliness, politeness and all-around niceness! As for Tony, he was especially great! He answered all my questions, explained each step he did, tested the water heater and cleaned up beautifully. He was polite, respectful of property and a pleasure to talk to! I will definitely call Southport anytime in the future when I need any additional work done. I rate them very highly and recommend them with no reservations!
Excellent service. Technician was very informative and explained everything in detail. A very kind and pleasant demeanor. Was great with my dog who I think wanted to leave with him. Tons of stars, highly recommend.
Rob, Tyler and Mike were great. We had a furnace installed by them today. Very professional, worked solid until completed. Nate set everything up yesterday for the install today. Also, very professional with no push to buy. Pricing was great, and we are so happy to have heat again. Thank you so much.
I had service done recently by Tyler, Dylan and Phil and they did an excellent job, went above and beyond which I really appreciated. Thank you again to you all!!
Rob was super helpful! Our heater wasn’t working and Rob came to check it out, he explained all our options and pricing. He was quick and and answered all our questions and concerns! We will now be getting a new furnace tomorrow! Thanks Rob!
Great service! Nate came and gave us a quote quickly. Had appointment for install 2 days later. Mike and Dylan were great! Answered all questions I had. I would recommend this company for sure!
I appreciated Rob calling to let me know when he would arrive.. He was on-time. He explained what he was doing and gave me ample time for asking questions. Very pleasant and professional! I'm so glad we have Southport for all our heating, air conditioning and plumbing needs.
Jackson was great. He came to clean/check our AC unit and found some issues with the furnace. He was very polite and explained what he was doing and future steps. Would highly recommend Southport.
William Wind
When my water heater blew early one morning, I called around to a few places to see if they could send someone to look at it and/or replace it. This was on a Thursday. Many said that they couldn’t get to it until the following week. I called Southport about the middle of the morning and the nice lady I talked to said they could have someone look at it that afternoon! I was surprised and very happy! They called me back a time or two to get all the details right, then called again that afternoon to let me know Tony was on his way. The lady I talked to that time said she’d have Tony put a water heater on the truck, just in case! Wow! Tony was there 30 minutes later, confirmed that it was dead and gave me an estimate to replace it. I said ‘can you do it now’ and he said ‘yes, he could’. 2 hours later, he was all done and I had a shiny, new water heater. So, kudos to Southport for their timeliness, politeness and all-around niceness! As for Tony, he was especially great! He answered all my questions, explained each step he did, tested the water heater and cleaned up beautifully. He was polite, respectful of property and a pleasure to talk to! I will definitely call Southport anytime in the future when I need any additional work done. I rate them very highly and recommend them with no reservations!
june Carleton
Rob, Taylor and Mike from Southport did a fantastic job! Showed up early. worked hard the entire day and explained everything very clearly to me.
Nate was also very honest and professional when he quoted our service. He showed up on the day of the install to check up on the guys .
This company definitely takes pride in their work and holds themselves accountable for the service they provide.
Scott Brau
Rob diagnosed the furnace issue within minutes! Very knowledgeable, shared some tips and was quite the professional! Thank you very much!!
Andrea Rufo
Excellent service. Technician was very informative and explained everything in detail. A very kind and pleasant demeanor. Was great with my dog who I think wanted to leave with him. Tons of stars, highly recommend.
Gayle Prichard
Rob, Tyler and Mike were great. We had a furnace installed by them today. Very professional, worked solid until completed. Nate set everything up yesterday for the install today. Also, very professional with no push to buy. Pricing was great, and we are so happy to have heat again. Thank you so much.
Jacqueline Harris
I had service done recently by Tyler, Dylan and Phil and they did an excellent job, went above and beyond which I really appreciated. Thank you again to you all!!
karla mar2124
Rob was super helpful! Our heater wasn’t working and Rob came to check it out, he explained all our options and pricing. He was quick and and answered all our questions and concerns! We will now be getting a new furnace tomorrow! Thanks Rob!
Mrs. Blum
Great service! Nate came and gave us a quote quickly. Had appointment for install 2 days later. Mike and Dylan were great! Answered all questions I had. I would recommend this company for sure!
Renee Prochniak
I appreciated Rob calling to let me know when he would arrive.. He was on-time. He explained what he was doing and gave me ample time for asking questions. Very pleasant and professional! I'm so glad we have Southport for all our heating, air conditioning and plumbing needs.
Haley Hovland
Jackson was great. He came to clean/check our AC unit and found some issues with the furnace. He was very polite and explained what he was doing and future steps. Would highly recommend Southport.