Rob was courteous and very helpful in explaining everything he did for checking/maintenance of my furnace and furnace humidifier. I feel confident that my furnace will be working up to par, especially now that winter is here. I would definitely give good recommendations.
Our first experience with Southport was in the fall after a leaky pipe broke under our kitchen sink, flooding our kitchen. Southport was the third company we called and the only one of the three who agreed to come help us out! The fix was costly, but it was an after-hours emergency. I believe it was Dalton who came out to help, and he was kind and professional. We haven’t noticed any leaking since.
Our more recent experience with Southport was a furnace tune-up, and we also ended up having our igniter replaced per the tech’s recommendation. We actually received the tune-up a week early because they had an unexpected opening in their schedule and gave us a call! Jackson was happy to explain things to us and show us his observations throughout the process, and the tune-up cost was very reasonable! Everyone I’ve spoken to at Southport has been very nice and accommodating - we intend to keep Southport’s number close by in case any other issues or maintenance needs arise!
Rob and Dillon did a great job on my AC install from start to finish. They were on time, kept me updated on the progress, answered my questions, and ensure the installation was completed in a quality manner. They were friendly and professional - even helping a neighbor with her own questions.
First time using Southport. Was 10pm and a pipe busted. Had to turn the water off in the house. The call service got right on it and the person called me back within 5 minutes. He stated when he would arrive and he was spot on. He asked what the issue was and looked over the situation. He thought through how to best fix and he started fixing. When he was done he showed me what he did and explained why. He showed me the punctured elbow pipe. He turned on my water and made sure the water was running properly before he left. The price was better then expected. The repair guy was very polite and extremely clean in his work area. Southport is my new go to business for all my plumbing needs.
My home was particularly crazy on the day of service with cranky toddlers and 5 dogs. They were extremely professional and understanding. They treated my home well. Thank you!
I bought a new Carrier furnace. It wasn't the cheapest or the most expensive. Phil and his crew arrived on time and immediately got to work. They removed the old furnace and installed the new one as well as the new humidifier and ran the new ductwork and vents. They also installed the new smart thermostat. They were very professional and knowledgeable and completed the work in one day. I would definitely recommend Southport for anyone who needs a furnace.
We had our furnace and AC units replaced. Everything thing from getting a cost estimate to completed installation was done professionally and as planned. The installation crew was very friendly and professional. They kept us informed of their progress and answered all our questions. I would highly recommend Southport to my friends.
Very professional, explained concerns for potential problems and suggested some things to watch for and to do to protect our home. Offered to change our filter and recommended the laundry scrubber. Second year in a row he’s helped us. Super nice guy, always a pleasure to work with.
Mark Sommer
Justin was friendly, professional, and knowledgeable. We have been satisfied customers of theirs for years and Justin is one of the reasons.
Tom O'Meara
Rob S. completed the water heater replacement in a professional manner and communicated every step of the way. Good job!
Suzanne Rauwerda
Rob was courteous and very helpful in explaining everything he did for checking/maintenance of my furnace and furnace humidifier. I feel confident that my furnace will be working up to par, especially now that winter is here. I would definitely give good recommendations.
Taylor Dodson
Our first experience with Southport was in the fall after a leaky pipe broke under our kitchen sink, flooding our kitchen. Southport was the third company we called and the only one of the three who agreed to come help us out! The fix was costly, but it was an after-hours emergency. I believe it was Dalton who came out to help, and he was kind and professional. We haven’t noticed any leaking since.
Our more recent experience with Southport was a furnace tune-up, and we also ended up having our igniter replaced per the tech’s recommendation. We actually received the tune-up a week early because they had an unexpected opening in their schedule and gave us a call! Jackson was happy to explain things to us and show us his observations throughout the process, and the tune-up cost was very reasonable! Everyone I’ve spoken to at Southport has been very nice and accommodating - we intend to keep Southport’s number close by in case any other issues or maintenance needs arise!
John Zeidler
Rob and Dillon did a great job on my AC install from start to finish. They were on time, kept me updated on the progress, answered my questions, and ensure the installation was completed in a quality manner. They were friendly and professional - even helping a neighbor with her own questions.
Marge Freund
First time using Southport. Was 10pm and a pipe busted. Had to turn the water off in the house. The call service got right on it and the person called me back within 5 minutes. He stated when he would arrive and he was spot on. He asked what the issue was and looked over the situation. He thought through how to best fix and he started fixing. When he was done he showed me what he did and explained why. He showed me the punctured elbow pipe. He turned on my water and made sure the water was running properly before he left. The price was better then expected. The repair guy was very polite and extremely clean in his work area. Southport is my new go to business for all my plumbing needs.
Meagen Parker
My home was particularly crazy on the day of service with cranky toddlers and 5 dogs. They were extremely professional and understanding. They treated my home well. Thank you!
Laura Hackeloer
I bought a new Carrier furnace. It wasn't the cheapest or the most expensive. Phil and his crew arrived on time and immediately got to work. They removed the old furnace and installed the new one as well as the new humidifier and ran the new ductwork and vents. They also installed the new smart thermostat. They were very professional and knowledgeable and completed the work in one day. I would definitely recommend Southport for anyone who needs a furnace.
Terry Kovara
We had our furnace and AC units replaced. Everything thing from getting a cost estimate to completed installation was done professionally and as planned. The installation crew was very friendly and professional. They kept us informed of their progress and answered all our questions. I would highly recommend Southport to my friends.
Kim Ogren
Very professional, explained concerns for potential problems and suggested some things to watch for and to do to protect our home. Offered to change our filter and recommended the laundry scrubber. Second year in a row he’s helped us. Super nice guy, always a pleasure to work with.