Evergreen State Heat & AC

After premature failure of my minisplit heat pump another company (G&S) told me that I would need an entirely new system and that Mitsubishi does not make a new outdoor unit that would work with our air handlers. Everett from Evergreen said that sounded off and to let them check with Mitsubishi. They were able to find a new outdoor unit pulling one from a different job that was not ready for heat. Blaine and Brent worked it out with Mitsubishi and Carson got it installed before Thanksgiving working with a generator to power his tools as we were out of power for 6 days. The system works fine and they threw in a free first time maintenance coupon for next year. It also came with a 12 year warranty from Mitsubishi while saving me $16,500 from the whole system that I didn't need. Great job guys!!

The team at Evergreen worked hard for our business. From the responsive dialogue with Matt, our estimator and project coordinator, to Cliff and the entire installation team, every person was courteous, hard working, and great with communication. They worked through the permitting process, and worked in snowy conditions when it was necessary. I could not be more pleased with the process. On top of all that, we ended up with the best Trane equipment available. Thank you!!!

This was a very helpful, good experience. Everett is one of the best service members they have. He is personable, polite and knowledgeable. Over the last 10 years he has serviced my heat pumps 5 times and we have been very happy.

We recently had Evergreen State Heat & AC install a new furnace, AC, and tankless water heater. The entire process went smoothly from start to finish. Leslie initially came out to meet with us and discuss out options. She provided a very detailed itemized quote which listed all of the options she and I had discussed while she was on site. After receiving a couple more quotes I decided to move forward with Evergreen to have the job done. Abel then came out and did a quick pre-install walk through about a week before the actual installation where he and I discussed where to place the external condenser unit. On the day of installation Abel and Rich showed up exactly on-time and began immediately. They were very professional and friendly throughout the process, which took a total of two days to complete. I also had the ducts cleaned at the same time which I'm so glad I chose to do, the air in the house smells so much cleaner now when the heat turns on. It's great having AC and endless hot water now!

Evergreen State installed our system in 2013. We've had them out for two issues and one "system checkup" and they've always been professional, personable, and strive to ensure we're getting the best value from their services. I encourage anyone interested in Heat or AC improvements or servicing to consider Evergreen State. They work hard to support established customers with minimal schedule delays.
Today's service was a leaking valve in the refrigerant system, which resulted in reduced cooling performance. The knowledgeable and friendly tech (Keith) quickly got us back and running at full power until they can get back and fix the valve (about a week or so) just in time for another bout of hot weather.
While these HP systems are expensive to have serviced, in just under ten years our out of pocket (labor and consumables) has been under $100 a year - we save FAR more than that every year in running cost over our old system of stand alone AC units and electric furnace.

Evergreen State Heat & AC did an amazing job today. I highly recommend them. They installed new heat pump/AC. Thanks you for excellent removal of old system, install of new system, care of my home while here working, informative, courteous workers and thorough clean up after job was completed! Also a lesson on how to set thermostat! They helped me set it while they were here. I give them an excellent 5 Stars!!!

Excellent service and follow through. Keith was very professional, courteous, friendly and responsive to questions. Kept us in the loop. Definitely worth the money.

Evergreen St Ht & AC installed a ductless heat pump for us 5+yrs ago and just replaced our gas furnace. In both cases, Leslie did a great job getting our questions addressed as we worked through solution options, and we're very pleased with the performance of both systems.
With regard to workmanship, Rich does excellent work executing the installation very professionally and providing solid rationale for design choices. I am a mechanical engineer and have parted ways with many companies due to BS answers and sloppy work. With Evergreen State, you'll get the right system, and it'll be installed excellently.

Keith did an excellent job of diagnoses and explanation of my complex problem. He is an all around credit to your organization.

The crew at Evergreen Heat and A/C did a wonderful job with the installation of a new Trane heating and Air conditioning system. I would recommend them above any other company. We had numerous bids and they came in at the best price for the top quality unit. Jason went above and beyond to make it an affordable project for us. We are now ready for the heat of summer. We had many years of window A/C units which made it impossible to have a nice open window when A/C was not needed and brought in smoke during the wildfire season. Now we are prepared for whatever happens. The installation crew was professional and did a great job on fitting the system to our existing ducting. It was literally down to the last 1" to make it work. Our thanks to them for a job well done!