Evergreen State Heat & AC

Our HVAC system was serviced today by Keith who expertly performed all the maintenance procedures efficiently and skillfully.

Our past four years using Evergreen has been very good. Keith in particular is always on time and friendly. He is thorough and reliable.

I highly recommend Evergreen Heating and Air Conditioning to anyone needing their services. I just prepaid for next year’s visit!

We selected Evergreen State Heat & AC to replace our furnace with a new heat pump. The entire process was stress-free, including the initial visit, estimate, installation and post-install walkthrough. Throughout the process, the staff and crew patiently and courteously answered any questions that we had.

The crew also did excellent work! We were impressed with their workmanship and attention to detail. They also cleaned up the premises after they completed the work. Thanks!

The maintenance person who came out to fix the Air conditioner unit was very, very helpful. He even came back the next day to finish up because he was missing some equipment he needed to complete the job. He was very knowledgeable, nice and courteous. The day he came was a very hot day so I am very appreciative of the company getting him over so quickly. Thank you!

They did a great job installing a heat pump in a very tight space. I am not sure how they got it in there, but they did. The heat pump is very efficient and replaces a very old, inefficient gas furnace, which is great for the planet. I am very happy with their work.

You guys are awesome! Thorough & expert service calls, integrity and informative advice. Over the past 18y we have depended on your company to keep our AC running efficiently and have never been disapointed! Thank you so much. It's always a pleasure doing business with you.

The scheduling was messy, job took 2 days instead of one. Electrical crew was looking for easy way for them, not the good solution for me. The installation is costly and the service does not meet that.

They got my 30 year old furnace running again which is incredible. They were very knowledgeable and nice but very expensive. 400 just to come take a look and then 1500 to do the repair. All in all though they were great. They let us borrow about five oil heaters while we were waiting on parts. Great option but be ready to spend some money I think that’s just the normal.

Price was good compared to competitors. Used them on a few projects. I hired them for a furnace replacement. When the installer came he said I didn't need a new furnace, that he could fix it, so he differed from the salesperson who said I needed it replaced. Another time they replaced a heat pump at another location, it broke down twice soon after. Got billed the first time a lot of money, but when I reminded them it was just installed, they reduced the bill. During install, installer was rocking the old ceiling mounted unit back and forth to get it loose from the duct, and ended up knocking down about 50 feet of heavy metal ductwork onto the ceiling grid, which nearly collapsed. The installer yelled... "I hope you have insurance." I told him to put it back up. They billed for that and he did it wrong so it fell again and had to be fixed. Took many months to get it secured. Still not great. In a house they installed a furnace drain pan wrong, so when it was turned on, the drain pipe spilled water out onto the floor instead of to the outside drain, causing the floor to warp. The installed also didn't glue the drain pipes, didn't put in a filter and ran the system that way.

They also install outdoor units without securing them to the ground. Took many months after a failed inspection to get someone out to secure it to the surface. They have a service agreement which was about $140 to change filters. The salesperson says they do more that, but the service technicians say they don't do more than that.

I got a threatening message from Mark in the office when I posted a bad review. So, I don't call them anymore. No more service agreement. Been a few years now since I've used them and no problems.

Been using Evergreen State Heat & AC for many years for furnace maintenance, always a pleasure working with them. Technician (Keith) has been great to work with, very professional and efficient during onsites. Thank you Evergreen!

Because of these guys I get to write this review from a 70-degree room while it's 90 degrees outside.
We got a 3 head mini split system installed in our townhouse this summer. From beginning to end, the folks at Evergreen provided absolutely amazing customer service and high-quality work. The install guys are second to none - they are knowledgeable, highly skilled, friendly, and each of them took the time to explain as thoroughly as we wanted exactly how the system works, the challenges of the install, the maintenance, etc. There was no stone left unturned with this crew. In my mind, they are, without a doubt, the best in the business.

A month after the install, they sent a guy to do a quality check and post mortem. Super helpful, gave a lot of tips we had no idea about, what to look for, usage, etc. Very knowledgeable and friendly.

I will call these guys any and ever time I need AC work in the future. Shout out to Dom + his crew for a job well done!