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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Valley Furnace Reviews - 85

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Greg Stidham

Darrel was knowledgeable and attentive to my need to get my heating unit back up and running. He was very informative throughout the process. Thanks!

Michael Harvey

Valley furnace came by initially for a quote on replacing my system.

Darryl was very up front about the cost, and recommended repair over full replacement as the unit was in good condition. I had previously recieved a quote from Pacific Heating and Cooling for repair, but he gave me a quote that blew the competitors price out of the water. He diagnosed and replaced two parts in my unit (previous part required by Pacific Heating and Cooling included) for substantially less than the competitors, and my HVAC unit runs perfect as promised.

These guys know what they are doing, have years of experience, and provided amazing quality service as a first time customer coming in. I would gladly hire them again for any future repair needs.

Keri Traylor

I have used Valley Furnace on two of my homes and the service was always excellent. First house I had a super old boiler system, and Daryl was able to diagnose what was going on and fix it in a timely matter and not charge me an arm and leg to do so!

My second house has a furnace and heat pump with glorious A/C. Daryl came out when I first moved in and checked things out and said everything looked good! He also mention to not let anyone tell me that my system needed to be replaced because of the brand or age, that it was working just fine.

Fast forward to now, when my A/C unit was having hard time keeping up. I called the office (they are all super friendly and helpful, by the way) they told me to change my filters first before sending someone out. How nice is that? They weren't just trying to make a quick buck off of me.

Well, changing the filters didn't work. So, Teresa called me back and had Daryl squeeze me in to take a look. He explained what he thought could be the problem and the different costs for each thing it could be, but decided to start with the least expensive thing first to see if that would fix it. I was already thinking what credit card I would need to use, lol.

But when we went back out to the heat pump the pressure had started to kick back up to where it needed to be. He added more coolant and what do you know, it started to work! What could have cost me 6k ended up only costing $700 because Daryl took the time to watch what the pump was doing and not just sell me a new part or a whole new system!

Thank you, Daryl for explaining everything and being so kind and helpful, and Valley Furnace for having a trustworthy, honest company! Now I can enjoy my A/C during some of the hottest days to come!

Rick B

Darrell has helped us with our tankless water system, installed a new one and with a repair, very professional and knowledgeable. . Thanks to the whole team for responding quickly.

ele vation

Honest service and prices, highly recommend. Darryl the tech was informative, found the electrical problem quickly and was able to fix promptly. Gave additional information about my furnace and it's care. Will be bringing my business back here.

Jane R.

The folks at Valley are all great! Professional, personable, down to earth. Pricing was great and beat out Costco’s current provider plus two others we got bids from. Work was done timely, looked great and the install team left the space better than they found it! I highly recommend Valley Furnace!

Kevin Fowler

Sean and Tyler were excellent, got the work done quickly and thoroughly and were professional the whole time. From initial quote to follow up this company is highly recommended.

R Cross

Valley Furnace was a pleasure to work with. I was referred to them by the PSE website when I first started looking for a furnace install company. This was the first furnace I have ever had to get installed so I was careful and got about 6 different bids from companies all over the South King/Tacoma area. Valley Furnace was the best value for a quality American Standard furnace. We also wanted a high efficiency gas furnace and Valley Furnace made it hassle free by doing all the paperwork/application for the rebate themselves so we didn't have to worry about it. Professional service, best price, hassle-free. What more is there to say. Andy and the install team deserve your business. Let them give you a quote and you won't be sorry.

Rachelle Majors

My furnace wasn’t working and I called valley this morning, they were able to fit me in today which was great because temps are freezing outside. The gentleman came and knew exactly what it was right away, fixed it quickly and I was just charged the minimum trip charge which is lower then all the places I called. Very great service, price and quality. Thank you for running a great business!!

Krista Montes

Valley Furnace is amazing!!!!! We were a victim of another company who over sold us a heat pump that killed our furnace and when it all broke they had already went out of business! This left us scrambling to find someone not only get to come fix the mess we were left in, but someone we could trust. Valley Furnace was extremely sympathetic to our situation and helped us figure out a way to make our situation work for as long as possible before ultimately having to replace the furnace. They have always been honest, quick to respond and just all out amazing to work with. The staff is extremely friendly and professional. We are thankful for our new relationship with such a wonderful company. I’d give more than 5 stars if I could.

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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