Rainier Heating & Cooling

We had chosen to use Rainier Heating and Cooling based on previous experience a friend had as well as price compared to other companies. They were very thorough from the quote to the installation. We had a very unique situation with our old furnace under the house with less than 21" access. They got the old one out and new one installed in a day but ran into a slight issue. Not only did they correct the issue they went above and beyond for us due to the issue and made it more than right in our favor. That is a good company I want to give my money too. Highly recommend for anyone needing a fully new system like we did.

I was impressed with the professionalism of the Rainier crew that replaced defective electrostatic air filters in my home. A technician came to my home to understand what needed to be done, and the work was completed within the estimated cost. The installers tested the systems to ensure that they were properly functioning and cleaned up after the job. I strongly recommend Rainier Heating & Cooling.

Had a Bosch heat pump added to the existing furnace last year, all of the planning and communication went great and my questions were addressed. The install team did a great job in one day, and they lined up the necessary inspection and helped with my rebates. A year later when I reached out, they were quick to answer and help me resolve any questions for me.

The unit worked great at cooling all summer and cheaper to heat in the winter, so overall a win win.

Definitely recommend this team!

Want a Ductless Heat Pump System, you will want to go with Rainier Heating & Cooling out in Puyallup, WA. Everyone in the office is super nice, and their salesperson Steve was outstanding and will answer any questions you have. He was very knowledgeable about the Daikin ductless heat pump system. I got multiple bids from other companies and the service that I received from Steve was wonderful and that is why I went with Rainier heating and cooling, and I'm so glad I did. The two guys Terrin and Gavin who came out and did the installation were super nice and very polite and you could see the two of them were a good team. I was very amazed at how they just got right in there and started installing and getting everything all together for when the electrician shows up to do the final wiring. Both Papa and I love our quiet ductless heat pump and we no longer have to put that heavy air conditioning unit in our window.

They came a couple hours after I called and texted me when the technician was on the way, including his name. Brandon was knowledgeable and professional and quickly figured out the problem. He was polite and courteous, being careful to put on booties every time he walked through the house. Definitely recommend them!

Brandon was GREAT! He explained everything before he did the service as well as went over the checklist of what he did after the service. He even went over the thermostat settings with me to assure me I had it set correctly. I highly recommend Rainier Heating and Cooling as well as Brandon.

My experience with Rainier Heating was very positive from beginning to end. I received a total of three bids and Rainier’s was the most competitive. This actually made me a bit nervous at first, as I was concerned the bid maybe missed something the others included. Comparing them, though, I couldn’t see a real difference in the work proposed. Unfortunately, I got sick soon after getting the estimate, and basically dropped the ball on moving forward. Steven, who had given the original estimate, was really great about circling back to check in with me without being super aggressive with the emails. The work was done quickly and efficiently, and the total matched the original bid without any surprises. And very importantly, everyone was super respectful of my home, and my very present pets. I got the impression that their team communicated well, no one seemed surprised or unprepared walking in- they even knew about my dog and cat.
I live in a house that is over a hundred years old, and the heating and cooling options are limited. The baseboard heat was inadequate for how the rooms are laid out, and my utility bill was super high once winter came. It was great to find an option that worked with the structure I have, and since the install I have been able to put away all of the blankets I had on the couch, and not need to bundle up as much when sitting inside. I definitely would recommend Rainier for anyone looking to add a ductless system to their home!

Wow Rainier Heating & Cooling was amazing. From the first meeting with Steve and all throughout the installation was a great experience. They were all so friendly and professional. If anyone needs HVAC this is who you should go with. Thank you for everything and you should be very proud of people you have working there.

We had Rainier Heating & Cooling come out and replace our furnace and add AC to our house about two years ago. They did a wonderful job. We have had a few instances where we needed to have them come back out and replace parts in the furnace. Mike always makes us feel as though we are important and is able to get us into the schedule quickly. Thomas has been the tech that has come out the last few times and he's absolutely wonderful. Rainier Heating & Cooling is a pleasure to do business with and I would highly recommend them to any one looking for services!

We decided to use Rainier Heating & Cooling for our AC install, and it was a great experience. They were professional, timely, and affordable. They did great work and made the whole process as easy and smooth as possible. Highly recommend.