Dana's sent a service person out the next day after I contacted them regarding my concern about the heating operation of my heat pump installed this past fall. Onsite, the technician showed me how to check for error codes in the future to assist in identifying and tracking possible issues and was able to provide a temporary repair while we wait for the snowstorm to pass.
Helpful, friendly, thorough, and timely. Greg was an excellent service person. I would have made it 5 stars but maintenance cost increased by quite a bit. Hope they will consider discount for seniors on fixed income.
Technician was on time, did thorough inspection and testing, explained findings. Showed humor and good grace as he made a late-afternoon service call on New Years Eve! We appreciated the time he took to get the job done.
Tom was outstanding- gave us a very thorough and in depth explanation of the problem and resolved it. Really appreciate his professionalism and knowledge of the system . We would highly recommend Dana’s and Tom.
Cody W was professional and kind. He answered numerous questions from us (trying to understand our furnace system better!) and was patient and knowledgeable. We highly recommend!
Greg was very kind and explained everything he was doing- he helped me in setting my thermostat and explained it to me - and always asked if I had any questions. Greg was professional and yet listened to my story and I appreciated him - he even gave my dog a treat . It’s good to know my heat pump is doing well and I am in good hands.
Jessica Mixer
Dana's sent a service person out the next day after I contacted them regarding my concern about the heating operation of my heat pump installed this past fall. Onsite, the technician showed me how to check for error codes in the future to assist in identifying and tracking possible issues and was able to provide a temporary repair while we wait for the snowstorm to pass.
Tara FINNEY
Overall great experience. We had our yearly maintenance done. The Technician was skilled, friendly, and answered all of our questions.
Rob Larsen
Great support. Clearly reviewed the tests and issues. Happy with the service. Ill ask for the technician by name next time !
Laurie Otto
Super nice technician. Very knowledgeable about the system. Very polite and completed the maintenance in a timely manner. This company is great.
Carol Baker
Helpful, friendly, thorough, and timely. Greg was an excellent service person. I would have made it 5 stars but maintenance cost increased by quite a bit. Hope they will consider discount for seniors on fixed income.
Barbara Swartling
Technician was on time, did thorough inspection and testing, explained findings. Showed humor and good grace as he made a late-afternoon service call on New Years Eve! We appreciated the time he took to get the job done.
Douglas Sanders
Tom was outstanding- gave us a very thorough and in depth explanation of the problem and resolved it. Really appreciate his professionalism and knowledge of the system . We would highly recommend Dana’s and Tom.
Travis Boswell
Arrived promptly,did prescribed services,kept area clean,overall very happy,have used this company for several years
Waverly Kallestad
Cody W was professional and kind. He answered numerous questions from us (trying to understand our furnace system better!) and was patient and knowledgeable. We highly recommend!
Patti Sauer
Greg was very kind and explained everything he was doing- he helped me in setting my thermostat and explained it to me - and always asked if I had any questions. Greg was professional and yet listened to my story and I appreciated him - he even gave my dog a treat . It’s good to know my heat pump is doing well and I am in good hands.