We really appreciate the customer service that Optimal demonstrated. Scheduling was easy and they made every effort to get out to our house as quickly as possible. It's so refreshing to work with people who genuinely care! We will use Optimal for all of our HVAC needs.
I will never use anyone else besides Optimal HVAC for any service needs for my air conditioning and heating system. They are very professional, always on time, trustworthy and just overall excellent. This is a highly undervalued service to include in your annual homeowner's checklist. Everyone at Optimal HVAC is absolutely outstanding; I cannot recommend them enough!
We were having trouble with our air conditioner. I called Optimal on Tuesday. They sent Shawn, the owner, on Wednesday. He arrived exactly on time, inspected the unit, made the repair, explained everything, and was very friendly and helpful. I thought the prices were very reasonable. I would absolutely use them again.
We had a great experience with these guys! Super fast install, really nice people and service, and very professional. It’s a family business I think too which I really like. I emailed and chatted with Haley several times and she and the estimator were very upfront and honest about the pricing and everything included and even helped me avoid unnecessary add on fees that Bobs heating tried to tack on for sales commission. They didn’t try to sell me at any point or deter me from other companies and even encouraged I get multiple quotes. When we finally decided to go with Optimal they had just run out of stock of their basic model and instead of charging us more for an upgrade suitcase style model, they kept it at the same original quoted price. I really appreciated the gesture and they obviously care a lot about their business and customers. Thank you Optimal!
Mike was professional and thorough fixing our furnace and when explaining options going forward. He even followed up the same day with estimates for parts and timeline.
Fantastic response time, super friendly, very professional, and provided a great explanation of what was wrong and why it stopped working. Highly recommended, will use again!
10/10 recommend! I had one AC repair company cancel on me twice, I started calling around to get help because my two dogs were dying with this heat, and got ahold of Optimal HVAC. They didn't have anyone available to help for a week BUT the customer service rep helped me diagnose the problem over the phone and walked me through the process to fix it myself. My AC is now working and my dogs are much happier! Optimal didn’t gain any monetary compensation from helping me over the phone but they did gain a future customer, as they will be my first call for any HVAC issues in the future, and they gained an advocate for their business for anyone that needs AC services.THANK YOU!
This was our first and annual maintenance to our heating system. Very professionally done. He explained what he was going to do and I asked him to check one of the issues a home inspection showed. All looks good. Until next year…
Rachel Wilkins
Love these guys, every time something happens they are speedy and so nice! Highly recommend.
Teri Camus
We really appreciate the customer service that Optimal demonstrated. Scheduling was easy and they made every effort to get out to our house as quickly as possible. It's so refreshing to work with people who genuinely care! We will use Optimal for all of our HVAC needs.
Austin Gidlof
I will never use anyone else besides Optimal HVAC for any service needs for my air conditioning and heating system. They are very professional, always on time, trustworthy and just overall excellent. This is a highly undervalued service to include in your annual homeowner's checklist. Everyone at Optimal HVAC is absolutely outstanding; I cannot recommend them enough!
Bob Cutler
We were having trouble with our air conditioner. I called Optimal on Tuesday. They sent Shawn, the owner, on Wednesday. He arrived exactly on time, inspected the unit, made the repair, explained everything, and was very friendly and helpful. I thought the prices were very reasonable. I would absolutely use them again.
Fred Schreiber
Mike did a fantastic job. Wonderful service and very prompt. Absolutely recommend Mike and Optimal.
K T
We had a great experience with these guys! Super fast install, really nice people and service, and very professional. It’s a family business I think too which I really like. I emailed and chatted with Haley several times and she and the estimator were very upfront and honest about the pricing and everything included and even helped me avoid unnecessary add on fees that Bobs heating tried to tack on for sales commission. They didn’t try to sell me at any point or deter me from other companies and even encouraged I get multiple quotes. When we finally decided to go with Optimal they had just run out of stock of their basic model and instead of charging us more for an upgrade suitcase style model, they kept it at the same original quoted price. I really appreciated the gesture and they obviously care a lot about their business and customers. Thank you Optimal!
Heather Sears
Mike was professional and thorough fixing our furnace and when explaining options going forward. He even followed up the same day with estimates for parts and timeline.
Jenni McWright
Fantastic response time, super friendly, very professional, and provided a great explanation of what was wrong and why it stopped working. Highly recommended, will use again!
Chris Franken
10/10 recommend! I had one AC repair company cancel on me twice, I started calling around to get help because my two dogs were dying with this heat, and got ahold of Optimal HVAC. They didn't have anyone available to help for a week BUT the customer service rep helped me diagnose the problem over the phone and walked me through the process to fix it myself. My AC is now working and my dogs are much happier! Optimal didn’t gain any monetary compensation from helping me over the phone but they did gain a future customer, as they will be my first call for any HVAC issues in the future, and they gained an advocate for their business for anyone that needs AC services.THANK YOU!
Caroline Broski
This was our first and annual maintenance to our heating system. Very professionally done. He explained what he was going to do and I asked him to check one of the issues a home inspection showed. All looks good. Until next year…