Optimal HVAC LLC

We recently had A/C installed along with a new furnace. The crew that came out was exceptional. They were extremely professional and courteous even while facing the task of dealing with our homes' difficult crawl space. The job was completed quickly and they left our house spotless. It was reassuring knowing we contracted with an honest company. Thank you Shawn, Derrek, Haley and team for a job well done.

Absolutely fantastic experience. I had gotten quotes from other companies for a new air conditioning installation, and I expected a similar experience: not a ton of information, one number, and a slightly impersonal encounter where I gave the information and the person receiving it gave me a number like a calculator. Imagine my surprise when the owner of the company arrived at my home, asked me what was important to me (immediate cost? efficiency? longevity? long-term energy savings?), walked me through items to consider ("when evaluating the quotes you receive, make sure to clarify who pays for the electrical work" or "decide ahead of time if you want to install a new thermostat to go with your new A/C"), and even offered to vacuum some of the dust that was knocked loose when he took a look at my existing equipment. Nobody else treated me so well, even in the quote phase.

We were able to choose what we wanted from multiple quotes based on what I'd told him was important to us, and when the time came for the installation everyone was so respectful and considerate. They laid down drop cloths, made sure to let me know when people would arrive, and answered all my questions. When they left, they'd done such a good job cleaning up after themselves that you'd never have guessed we just had work done - it looked so neat and clean that it seemed as though the AC had always been there. There was no dirt or debris, and our AC has worked perfectly since day one.

They also were the most straightforward with their bid and financing terms. This was the only company that gave me an all-in-one quote and included in that quote what was expected of me depending on how I would be paying - what was due at day of service, how to set up financing if desired, and what my total payments would be if I financed vs paid out of pocket. It was so easy to understand what to expect for my budget. I felt so secure in their process, work, and reliability.

I intend to work with Optimal HVAC for all my HVAC needs from now on. I can't recommend them highly enough!

With the hot summer days ahead, I just wanted to share an awesome experience I had with one of our local HVAC businesses! We had an emergency outage on our AC and with four kiddos, it wasn’t an option to wait for weeks or even days to have a technician come out and take a look. I posted something on my neighborhood Facebook page and was told to reach out to Shawn at Optimal Optimal HVAC LLC. If it wasn’t for another emergency call, he would’ve been out here almost immediately, but he came over first thing this morning and fixed my issue. He was fairly priced and had amazing customer service! He was very knowledgeable about the issue and gave me some good recommendations going forward in order to keep the health of our air conditioning unit up to par. His wife is the one who does all the scheduling and billing and business side of things, and she was so nice and helpful! I can’t say enough about this company. I highly recommend you give them a call for any HVAC needs or for scheduling your yearly maintenance check!

I am thrilled with the work done by Optimal HVAC. When shopping for a ductless AC system, I decided to get three bids. One of the three companies that came out said, hey my product isn't a good fit for your house, but you should call these guys I went to school with, Optimal HVAC, they know what they are doing. Wow, was he right.

Derek and Shawn came out to my house twice during the bidding process, were patient and answered every question. When the time came for the work to be completed, they showed up with their crew. The team was incredibly careful, exhibited exceptional attention to detail, and left everything clean. I was impressed at the number of drop cloths they laid out to make sure that they left my house in the same condition as when they came. While the workers were here, they were working hard. The job completed in the exact amount of time they said it would. I feel that I got a fair price and top quality craftsmanship.

I can't recommend them highly enough.

Hands down one of the best service from a company. From the time I reached out to coming back to repairing a piece that my puppy chewed I cannot express how much I recommend their company. Their service was quick, friendly, and informative. Thank you Optimal for having first class service! Highly recommend them for an AC/HVAC installation.

Optimal was able to fit me in a day early. Shawn was knowledgeable and answered all of my questions. Simple process and fixed my AC with the quickness.

Shawn and Derrek did a great job putting in our A/C and furnace. They were quick, polite and cleaned everything better than it was before they got there. Second time using them and same great service.

I called Optimal HVAC because my heating system wasn’t working properly. They ended up having a cancellation and had a tech at my house within 1 hour of calling them! Which is awesome when you don’t have heat in the winter. Mike was the tech that came. He was very professional and fixed our issue in no time. I appreciate that he took the time to walk me through and explain what the issue was and how to prevent it in the future. I will definitely be using Optimal from now on for all our furnace needs.

Excellent service. Made it out within a day and resolved the issue. Provided photos of work done. Very happy with Optimal HVAC.

Highly recommend! Optimal was able to get a part from Lennox under warranty to save $$$. All service personnel are kind, quick, and understanding. Wonderful team!