White Goods Services, Inc.

Very professional, responsive, on time and excellent quality. Extremely happy with the install of my A/C unit and thermostat. Rusty and technician, Jacob, Duke and Jennifer were awesome and I appreciate the quality of their work and attention to detail. Thank you so much for the beautiful job and great service in installing my A/C. Highly recommend.

I just wanted to say the company and service is second to none. Rusty is fantastic he really worked with me to get my new AC unit installed. He explained everything from beginning to end, and was upfront on all the costs. I have dealt with him almost a year and will continue to utilize all there services. Thank you Rusty and Wensley for fantastic customer service.👍🙌

I cannot say enough positive things about this company. We called on a Friday night and our call was answered immediately! Every single person we encountered was extremely professional and courteous and friendly. They were very responsive and showed up on time and did everything they promised. I am completely impressed with the extraordinary customer service provided by every team member. We are very happy with our new HVAC system, and I have no doubt this will be our new company of choice for all of our HVAC needs from now on. I am so glad we made the call! Thank you WGS! I will recommend to all of my friends.

Suberp customer service! Professional, friendly, courteous, very hard working and dedicated to the business. Rusty you have an awesome team! Thank you Tony, Duke, Orlando and Ronnie, you juys are the best! I am so happy I chose WGS over your competitor RS Andrews. Tony, you did an outstanding job explaining to me what the EPA standards required verses trying to deplete your inventory. Again,
thank you all for your excellent customer service!

Great job on the install of new unit and ducting. Professional and efficient. Recommend them to any one with HVAC issues.

Wonderful service by technicians Ronnie and Anthony anytime they come for routine maintenance or emergency repairs! They are consistently on time (even when retrieving additional parts needed) and are genuinely friendly and polite whenever in our home. They also are very informative with any questions I have. Highly recommend!

Amazing staff and services! No fuss Russ, Ariana office manager /dispatcher and Anthony my technician were very responsive and knowledgeable in getting my heat back up and running as quickly as possible. Very courtesy, respectful of property and confident in recommending them to everyone! They are awesome!

We were referred to White Goods Services by a friend. They responded promptly and explained all that was necessary. They removed our ancient furnace and quickly installed the new one in 3 days! Many thanks to Russ, Anthony Ron and Ariana.

Replaced my A/C in a timely manner, within a week of it breaking down. Have used these guys before and I am always satisfied.

So far so good!

I shopped around and had 5 companies come to my home and give me estimates. I needed two new HVAC units and I knew it wasn't going to be cheap. You'd think that having to blow (no pun intended) that much money these companies would be falling all over each other to get my business? Am I right or am I crazy? Anyhoo out of the 5, only two actually called me with estimates and explained the process...only two. Oh Hampton Roads c'mon you're better that that! Now remember, they all went to my home to see what needed to be done, but only 2 called me back with information. Anyway company #2 gave me a written estimate, and when I called with follow up questions they were less than helpful. Enter company #1 White Goods Services.

Rusty (yep) called me and emailed me a lot of information, and even sweetened the pot a bit for me since I was on a tight time schedule. He was patient (I am stationed overseas and was flying home to oversee the install) with all my internet phone calls with more than likely dumb questions. But he wanted my business and explained it all in great detail to me. Even though at points during his phone calls my eyes did glaze over a bit, I mean explaining HVAC systems isn't exactly riveting like watching an Avengers movie...but I digress.

Once at the home he came out with his crew (who by the way were the utmost professionals, going out of their way to make sure everything was perfect) and began the install. It took two days as this was a rather big job. Once it was done the house was cool, (pun intended) and all the new equipment was given a thorough inspection along with follow up visits to come. They taught us how to use the state of the art panels and climate controls, and bonus hey I can set the ac to freezing though an app on my cell phone just to mess with my tenants heads now..lol! They might think the house is haunted...But I wont.

Out of all the companies Rusty and his team were not the least expensive, but they offered more bang for the buck in terms of service agreements and warranties. I have to say after dealing with this company I will always recommend them to anyone looking for honest HVAC repair or install. It was a quick turnaround and every bit of it went according to a plan Rusty laid out for me. No surprises, no added costs, I got exactly what I paid for. Really hope this reviews puts others on the right path to finding an honest HVAC company. I'm also hoping Rusty names his next horse after me, either way I am glad I called White Goods Services.