A-1 American Services, Inc.

My emergency arose when I had an after (work) hour back-up in my kitchen sink disposal resulting from a clog in my drain pipes. I also found that my pipes were not securely connected. As I was checking them, they ended up coming apart at the joint and I could not put them back together. I called two other 24-hr plumbing companies, then A-1 American, and A-1 American was most responsive. When I initially talked to the technician on the phone, he was very amenable to my schedule and at my request moved my service call to the end of his day which gave me more time to get home from work the next day. Once the technicians arrived, they were professional, knowledgeable, quickly assessed the problem, and were quite fair and open with their pricing. They completed the job and further gave me some tips to keep the issue from reoccurring. I would without question use A-1 American again if I ended up in another bind.

I had an issue with my hot water heater not working recently and I called A1 to help me out. Kevin and James came out to assist me and got me up and running in no time. They were very professional and friendly and on time. You guys have have secured me as a future customer next time I have a problem. Thanks again!

John McClain is the real MVP of plumbing💪We had some serious issues with our aged pipes, along with other complications. John was thorough and fixed the issues that 3 other plumbing companies made exuses of why they couldn't..There is no job to big for this guy...Words cannot even express how Thankful we are for his services

John Souza came out, found the pinhole leak, replaced it in a very timely manner. Knowledgeable and professional with great customer service. I will absolutely be using yall again! Thanks for the repair!

The good- Leak is fixed and the plumber was nice/professional.

The bad- They advertise you pay by the job not the hour. Well that didn’t work out so well for me. $689 for 2 hours of work- reset upstairs drain and sealed shower faucet. The only materials used was some sealant. That’s nearly $350 an hour and that didn’t include repairing the drywall that was cut into. Not that I expect a plumber to do drywall but for nearly $700 I would have expected some 24k gold leafing on the pipes. I’ve had entire bathrooms re-plumbed in renovations for that price. I felt taken advantage of as it was clear I was desperate to get it fixed as I just moved in and was the only one home at the time.

Quality work in a timely manner. Aaron and his crew were responsive, quick and professional. Outstanding company, don't hesitate to hire them.

Jake B. was my technician and he came out on Sunday for an emergency concern with the smell of smoke when I turned on my heat. He explained everything to me and we scheduled a service date of Tuesday to install a new HVAC system (mine was 16 yrs old and needed to be replaced). Jake has over 40 years of experience and was very knowledgeable and honored every aspect of what quality service is. I highly recommend him from A-1 American and hope that everyone has the same experience that I did, especially since this is such a high (unexpected) expense.

A-1 America Services was a life saver. I had a valve break and water pouring out all over the floor in my laundry room. I called to make an emergency appt. They said they were booked but would try their best to have someone come out asap. Within 3hrs Nicholas was knocking on my door. He was friendly,professional and efficient. I was so impressed I called the office. I told assoc. Rachel how much I appreciated how they were able to resolve my unfortunate situation. I will recommend A-1 for future services.

This company knows the value of customer Service. Words are not enough to describe how TC went above and beyond in providing services. He was responsive, attentive and took his time in explaining the issue. We had an electrical emergency situation that he took upon himself to fix; speeding the process. This action allowed me to quickly rent my house. I will always use this company for all of my AC needs. They are customer centered and that means a lot! Thank you TC for Your fabulous service.

John McClain came out to repair and install new pipes under the sink and fix (and later install a new) garbage disposal so that our dishwasher could drain properly. He was professional, courteous, and knowledgeable. We're grateful to have called A-1 American and to have had John help us out. We're happy with how great everything's running now.