A-1 American Services, Inc.

My AC stopped working and then I called A1 the next day. They had a technician come out the day after and he gave us a few options plus a military discount. He was very confident and efficient. He came out the following day and replace my whole AC stop system within five hours. I definitely would recommend Jake Blackburn to anyone with any AC issues. I definitely will use this company in the future if I have to again.

Jake Blackburn came in and installed our brand new a.c. unit . His expertise is phenomenal, he new exactly what the problem was right away. He does great work I would definitely recommend him. And he was professional and explained to me every step of the way . With a fast return time . Thumbs up!!

Contacted office to report drain backup in kitchen and laundry tub. Office staff was most helpful and attentive to my problem Keon was great. Knowledgeable and skilled. Diagnosed our problem quickly. Cleaned out the pipes Drains working perfectly. Very pleased with services received today

I had Jake Blackburn as my service technician for my HVAC repair. He was very nice and let me know what diagnostic he was going to do and pricing up front. He didn't mind me watching (not being creepy, I just like to know what is going on for future reference) and explained to me what all he was doing. He ended up replacing the motherboard which had some obviously bad components. Luckily he had a new one in his truck. He even secured the thermostat wires better so that they don't get damaged from me doing yard work.
I called A1 about the problem and was told that they would try to get someone out that day if not then the following day. An hour later Jake called me and said he was on his way and 30 minutes later he was at my house.
Overall, I am extremely satisfied with his work today and will recommend him and A1.

Aaron came out to fix our AC unit when it was extremely hot outside. He was earlier than expected which was amazing! And he found the exact problem and had our unit up and running so quickly! I could not be more grateful! I appreciate the kindness he showed us!

A/C froze up and quit a month ago. Replaced compressor for $3900. 2 weeks later it froze up again. Called but had to wait 2 days for it to thaw. They added Freon. Saturday it died again. Not frozen but pops breakers. Called and was told manager would contact me. No call back. Monday morning (after 2, 90 deg days) I called and manager said I was on the list but "We don't give times of arrival". Wrong answer. FIRED.

A-1 AMERICAN IS A SCAM!
My AC was having problems and my regular company couldn't make it for 5 days so I had A-1 come. The serviceman can in a white truck, unmarked, no ID, nothing indicating where he was from. Then after a couple minutes he told me I had a low voltage failure and it would cost $575.00 I was shocked and sick to my stomach. I had to borrow money to pay this. Only to have it fail 2 days later. He came back a second time, and FLIPPED the breaker. He took off the cover to the high voltage breaker and left it off after he left. The next day the thing failed again. I called Michael & Sons who originally installed it came and evaluated it, only to find that my filter was really dirty.

$575 for 10 mins of work that didn't even fix anything. I know I was ripped off, taken advantage of and I will NEVER ever use them again and do everything I can to share this horrible scam.

I just wanted to leave a quick note and say how awesome Ray was. I needed some maintenance done on a natural gas hot water boiler and to my surprise Ray showed up within two hours of me making the phone call. He quickly diagnose the issue, ran to get the part, and had it installed perfectly and under two hours. I certainly was not expecting that level of service and I will definitely use A-1 as my go forward. Everyone was incredibly easy to work with. Thank you Ray, and you too Rhonda for getting it set up so quickly.

Want to give a huge shout out to Desiree who scheduled my appointment and the two service guys Aaron and James. WOW, they could not have been more helpful. Late afternoon call, because I could hear water running under my house. They didn't bat an eye. Jumped right in, went to work and in less than an hour had it fixed. Super nice, polite. I am thrilled to find a plumbing company that really lives up to their ads. Thank you so much A 1 American. You really came through.

Ronda was great helping me make my appointment easy. She has very positive energy. And sounds like she really enjoys helping people have the best experience when dealing with your company