A-1 American Services, Inc.

Our family hired A1 American to install a new HVAC unit 2 years ago and since then they've come out for routine maintenance and a couple times for repair calls. I would recommend this company to friends and family. Most recently, Jake Blackburn came out on a weekend to make repairs. He did a great job! I know how busy they are, especially during these cold winter days. Jake is clearly a veteran technician who takes pride in his work. Thank you for your help.

10 years ago, A-1 American Services installed my water heater. Monday afternoon, I noticed the drain pan were full of water so I called the company immediately. Within 30 minutes, technician Jeremy called and told us he was on the way to check the water heater. We were lucky that we caught the problem before any mass damage happened. Jeremy clearly explained the replacement costs with the applicable discounts and scheduled the installment. The next morning, Jeremy showed up on time with the new water heater, and later on the owner of the company also joined him as the helper. They were very professional, friendly and respectable. As well as being efficient, the installation went smoothly and only took 3 hours. Jeremy cleaned up after the work was done, and patiently helped us to fill out the Virginia Natural Gas Energy Rebate form. It was a pleasant experience with the A-1 American Service and is highly recommend of their service to my community.

A-1 is by far the best company I have dealt. Not only did I get a quick response every time (within 5 minutes), but the technicians were thorough, professional, and on time for the job. It was evident that Kevin loves his job and enjoys helping people, and he treated us like we were family. He explained everything so that we understood every step, and the owner even contacted us to make sure we were happy. A-1 installed a whole new heating/cooling system including the thermostat and came back another day (for no extra charge) to test the a.c. and heat to make sure that both were working to perfection. I am very impressed with the quality, price, and service of A-1. As a teacher, I give A-1 an A+ in all categories! I will highly recommend this company over all the others I have ever used.

HVAC stopped working over the weekend. Jake was over within an hour and gave a full professional evaluation and came back the next day on Sunday to fix it. Best service I’ve had. Would definitely go with Jake/A1 for future services.

I highly recommend Ray! He genuinely cares about what he is doing and tackles the issue quickly and diligently. It is very nice to have someone you know who is reliable and knows just about everything! We are very appreciative of this company and Ray’s help.

The GCB

I was very pleased with A-1 American, they fit me in very quickly..
John was efficient, friendly and very helpful. He explained everything he was doing and gave me some tips to help out in the future.
Thank you for the great service!! 😊

Jack Blackburn is the most knowledgeable and professional serviceman I’ve seem in over 20 yrs. He did a super repair on my old compressor - troubleshooting and replacing several fused wires. But my 15 year old system was on life support. After getting bids on replacement units from two others, even thought A-1 wasn’t the cheapest - I had the most confidence in Jake to do it right the first time. He was 10 mins early of his stated arrival time and completed the replacement of the compressor and coil professionally with everything cleaned up prior to his departure.

Outstanding Service!!!

Rhonda assisted me with setting up AC Maintanance and Hot Water Heater Flush. She was very professional, courteous, & respectful.

A-1 American Services plumber Jeremy Shacklotte came the next morning to fix my leaking shower handle. He explained the problem, gave me the price which was fair and fixed the problem quickly. He was very professional and courteous as well as took the time to clean up the mess and ensured the area was clean. No leaking, nice new handle, clean shower!! What more could you ask for!! He did an excellent job. Thank you A-1 American.

Meg and Aaron were very knowledgeable, professional and caring to our situation and spoke to my 93 year old mother saying we will get this fixed ASAP. As a bad storm approaches they did not rush. 5STARS