Everyone on the team was professional and knew what they were doing. Install manager took his time with unit placements and asked good questions regarding our preference. Worked well with homeowner to preserve aesthetic of new siding so and was very neat inside and out. Love our new Mitsubishi mini split and would highly recommend them to do any type of AC install job. Permit was pulled as promised and work done to code and beyond. Price was as promised and military discount was applied. One week from quote to install and whisper quiet when running. One year free maintenance which we did not know about or forgot- as an added bonus. Highly recommend.
Atlantic Shores Heating and Cooling is the very best HVAC company in Hampton Roads, VA. The company is a family-owned, small business with a personal touch and big company professionalism. We have used Atlantic Shores for over 15 years to support our heating and cooling needs. They installed the two-zone complex system in our 3,900 sq foot home, and we could not be more pleased. The duct work is impeccable; such care was taken with the install. Any service requests we've ever had have been met with same-day or next-day punctuality. Their attention to detail is tireless, and every employee we've every encountered was amazing! The people at Atlantic Shores really care about the clients they serve and the community in which they live. If you're looking for reliable service, hometown feel, professionalism, and integrity in Hampton Roads, this is the HVAC company to call! Thanks Hal and all the fantastic folks at Atlantic Shores for taking care of our family for so many years.
The Atlantic Shores team did a great job on our installation. The attic has new insulation and a new runtru unit and honestly it feels like a whole new house. Had an issue with parts for the furnace and the team was kind enough to offer heaters for the time being if we need while parts come in which was considerate. Would recommend
I will definitely recommend Atlantic Shores! Hal and Josh came out to replace my entire system as well as added some new features. They were both very professional, on time, and listened to us. If we had any questions, we received not only an answer, but an explained answer if I looked a little confused. Hal also noticed a gap in my current duct work and instead of just letting it go, he fixed it. They also installed a new thermostat, which I didn't think would make that big of a difference to me, however, I really enjoy it and now I can monitor my system from anywhere. After our system was installed, Hal called to check up on us to make sure everything was still working properly. Will be contacting them again for any other future work that may need to be done as well as all my maintenance that needs to be stayed on top of. A++ for service as well as installation.
My A/C had been running hot when I initially called the person answering the phone was very respectful. She told me she would send a message to the technician on call and that he would give me a call. Hal took no more than 20 minutes to get back to me, and made his way to my house in a timely manner. He was very knowledgeable on what the issue could have been and let me know my options when it came to fixing the issue. Definitely will be using their services again.
I recently moved to the area and had questions about my heating and cooling. Amber Vaughan suggested this company with any issues or concerns that I may have. Her professional demeanor and emphasis on the outstanding service that Atlantic Heating and Cooling provides put my mind at ease. She is an asset to this company as she speaks highly of the service and customer satisfaction that they provide.
This is the second time we’ve used Atlantic Shores and they did another excellent job! Hal and Josh provided tons of information and answered all of our questions thoroughly. Everyone is nice and professional. We had three children running around and each of the workers was kind and patient with them. And a huge bonus that none of them cursed! The work was done quickly and professionally. We are very much enjoying our new heat and A/C system. We highly recommend Atlantic Shores! This is a wonderful company! :)
Amber V. is truly an exceptional employee. Truly works hard and cares for her customers. During this hot season, I know I needed a reliable place to call when I was having issues and she lead me in the right direction. Thank you guys for being so prompt even during the busiest days.
Jack Davis was great! He answered all my questions and checked on our AC like the pro he is! I have had him help both mom and sister with any issues or questions they have! I highly recommend.
I recently used Atlantic Shores heating and cooling. I had great friendly service, Jack was awesome and knowledgeable. I will continue to use them for all my A/C needs! Thank for a great efficient job!!
Jennifer Sherman
Everyone on the team was professional and knew what they were doing. Install manager took his time with unit placements and asked good questions regarding our preference. Worked well with homeowner to preserve aesthetic of new siding so and was very neat inside and out. Love our new Mitsubishi mini split and would highly recommend them to do any type of AC install job. Permit was pulled as promised and work done to code and beyond. Price was as promised and military discount was applied. One week from quote to install and whisper quiet when running. One year free maintenance which we did not know about or forgot- as an added bonus. Highly recommend.
Dawn L Sutherland
Atlantic Shores Heating and Cooling is the very best HVAC company in Hampton Roads, VA. The company is a family-owned, small business with a personal touch and big company professionalism. We have used Atlantic Shores for over 15 years to support our heating and cooling needs. They installed the two-zone complex system in our 3,900 sq foot home, and we could not be more pleased. The duct work is impeccable; such care was taken with the install. Any service requests we've ever had have been met with same-day or next-day punctuality. Their attention to detail is tireless, and every employee we've every encountered was amazing! The people at Atlantic Shores really care about the clients they serve and the community in which they live. If you're looking for reliable service, hometown feel, professionalism, and integrity in Hampton Roads, this is the HVAC company to call! Thanks Hal and all the fantastic folks at Atlantic Shores for taking care of our family for so many years.
Michael Romanelli
The Atlantic Shores team did a great job on our installation. The attic has new insulation and a new runtru unit and honestly it feels like a whole new house. Had an issue with parts for the furnace and the team was kind enough to offer heaters for the time being if we need while parts come in which was considerate. Would recommend
Jen C
I will definitely recommend Atlantic Shores! Hal and Josh came out to replace my entire system as well as added some new features. They were both very professional, on time, and listened to us. If we had any questions, we received not only an answer, but an explained answer if I looked a little confused. Hal also noticed a gap in my current duct work and instead of just letting it go, he fixed it. They also installed a new thermostat, which I didn't think would make that big of a difference to me, however, I really enjoy it and now I can monitor my system from anywhere. After our system was installed, Hal called to check up on us to make sure everything was still working properly. Will be contacting them again for any other future work that may need to be done as well as all my maintenance that needs to be stayed on top of. A++ for service as well as installation.
Faline Cajuste
My A/C had been running hot when I initially called the person answering the phone was very respectful. She told me she would send a message to the technician on call and that he would give me a call. Hal took no more than 20 minutes to get back to me, and made his way to my house in a timely manner. He was very knowledgeable on what the issue could have been and let me know my options when it came to fixing the issue. Definitely will be using their services again.
LaMonica Harris
I recently moved to the area and had questions about my heating and cooling. Amber Vaughan suggested this company with any issues or concerns that I may have. Her professional demeanor and emphasis on the outstanding service that Atlantic Heating and Cooling provides put my mind at ease. She is an asset to this company as she speaks highly of the service and customer satisfaction that they provide.
Joelle Parker
This is the second time we’ve used Atlantic Shores and they did another excellent job! Hal and Josh provided tons of information and answered all of our questions thoroughly. Everyone is nice and professional. We had three children running around and each of the workers was kind and patient with them. And a huge bonus that none of them cursed! The work was done quickly and professionally. We are very much enjoying our new heat and A/C system. We highly recommend Atlantic Shores! This is a wonderful company! :)
Katilyn Sheckells
Amber V. is truly an exceptional employee. Truly works hard and cares for her customers. During this hot season, I know I needed a reliable place to call when I was having issues and she lead me in the right direction. Thank you guys for being so prompt even during the busiest days.
Ms. Cavanaugh
Jack Davis was great! He answered all my questions and checked on our AC like the pro he is! I have had him help both mom and sister with any issues or questions they have! I highly recommend.
Chris Rau
I recently used Atlantic Shores heating and cooling. I had great friendly service, Jack was awesome and knowledgeable. I will continue to use them for all my A/C needs! Thank for a great efficient job!!