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Norfolk Air Heating, Cooling, Plumbing & Electrical Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lizzie Roberts

Cassidy was on time and extremely professional. You can tell he definitely knows what he is doing and will explain what he is doing step by step.

Dae Bynum

This is my first time using Norfolk Air’s services, and I will definitely be a life-long customer. I reached out to them after my child flushed a toilet paper HOLDER (the actual plastic holder!!) down the drain. Not only was I scheduled for the very next day, but I was actually able to receive service on the same day! Kweyvon and John were right on time, they listened to my issue, gave me a couple of options, and proceeded to successfully get my toilet flushing again! They saved me from having to purchase a whole new toilet! I highly recommend Norfolk Air!

Greg R

Troy C. The service technician was professional and extremely knowledgeable. He was dedicated to diagnosing our HVAC issues and went the extra mile so that we could have our systems back before he left. If all of their technicians are like Troy, you can’t go wrong with this company.
This company came highly recommended by our property manager based on numerous interactions with other unit owners at our complex.

Betsy Carmon

I am always happy with the service. And great customer service.
I would highly recommend!

Kenneth O'Bryan

Daniel was on-time, courtious, very professional, and trustworthy! Had routine maintenance done. Very thorough.
Will refer to others

PAUL WIDISH

Greatly appreciate Troy's professional knowledge and INTEGRITY that comes from experience in my very thorough and conscientious system groom.

Thanks Troy.

Turaj Vazifedan

John, Jimmy, and Jake were so professional and made sure my issue was resolved. My home is on slab and they provided the best plan to fix it quickly and reduce the costs. They did an awesome job. Highly recommended.

Laura Kins

I highly recommend this company. They are professional, honest, and thorough. We had Tony today. Great job.

Kevin Holmes

Technician arrived on time, was very professional and polite. I would definitely use this technician again.

ヨーヨー

TOTALLY WASTED $800 and my AC was not fixed at all. l was told by the technician to replace transformer which is about $400 labor and parts. it sis not worked ao he said replaced the thermostat because its bad.. STILL DID NOT WIRK.. lastly he said replace the heat pump and ac controller board AND STIL DID NOT FIX IT! AT THIS POINT HE SAID REPLACE The HVAC system now because its grounded and he cannot exactly tell which one is causing it...AT THE END I BURNED close to $1000 AND NO AC.. so do yourself a favor, find another reputable HVAC company and ask them right away if you can get your money back if they cannot fix it... and dont simply agree with the technician to replace multiple parts because it means they are just guessing and they do not know whats wrong with your system..

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