McDaniel Service, Inc

Dave came to give me an estimate on a new water heater and to reconfigure a laundry room. Dave was professional, courteous, knowledgeable, and personal. He explained all very well. Kudos!

Came out promptly even though I know he was busy. Was very thorough and didn’t do anything more than what was needed. Very thorough in his explanations, and made sure I understood exactly what we were talking about before he moved on to the next topic. Would recommend 100%.

John Smith is polite, professional, and knowledgeable. Always on time. Highly recommend in Roanoke area.

I have used them several times they are quick to show up. The Technicians are very friendly and lets us know what the issues were they took the time to explain what exactly needed to be done to repair the problem. On times we used them I believe the Technicians names were Jalial and the the other one was Paul.

Mc Daniel's was the first plumber after moving in to my home 23years ago .
I am still calling McDaniels for my heating and cooling service and repair . I gave it 5 stars because i am very
satisfied with there Service .

I have used McDaniels plumbing services three times. On two occasions, the service was unsatisfactory, The last time, it was also unprofessional.

On the first occasion, I wanted the hot/cold balancing valve replaced on two bathtubs and one shower. I did not want the sheet rock disturbed in order to replace the parts. I asked that the plumber that would do the work provide the estimate. This individual came out and told me the two tubs could be retrofitted but cutting through the sheet rock would be the only way to correct the shower, I agreed to have the work done on the two tubs. When he came to do the work, he found that he had measured incorrectly on one of the tubs and could only do the retrofit on the other tub.

The second time, the master bath shower head slowly dripped night and day after a company representative installed a new cartridge. I gave it a month to self correct and then asked for a call back.

The commode, in the same latrine, also filled very slowly at night. The tank took about thirty minutes to completely fill although water pressure was normal through the sink faucet in the same room.

The plumber that installed the shower cartridge returned. He said he would replace the shower cartridge again because the first one might be defective. He had no idea as to how to fix the commode. When I tried to make suggestions, he told me that if I did not quit smarting off to him, he would walk away. He finally left without doing anything to the commode. The shower head continue to slowly drip. The company sent me a bill for $277 for his service -- seven dollars more than the company that corrected both problems.

The next day, I called a competitor. Their service man found corrosion where the shower cartridge valve was seated. He used a wire brush on the seat and replaced the cartridge.

I asked him to check the upper rubber washer on the commode Fluid Master. It was worn out. He replaced the entire Fluid Master -- just to be safe. Now, the shower head does not drip and the commode fills normally.

John has been servicing our HVAC for over ten years. Always prompt and professional. Most of all I trust him.

I highly recommend McDaniel Service, Inc! Very honest and reliable. I’ll definitely tell my friends to contact y’all. Special thank you to John Smith a very knowledgeable and trustworthy man!!!

Have used McDaniel's for years and they always deliver great service, will continue using them for the years to come

I used McDaniel after hearing about the on Nextdoor. Very nice, professional and reliable. I will use them in the future too