I have been using this company for a few years now for my house and the rental houses I own. I know that whatever the problem is they will be able to fix it and usually during the initial visit. When an outside unit totally died last winter they had a new one up and running in no time at all.
The technician, Jeremy was excellent in handling the problem and explaining the issues involved. Would certainly use Western heating and air again. Jeremy is a fine representative for West end heating and air.
I needed service but they didn't have an opening for 5 more days. The technician and the office was very kind and able to move around some things and was able to fit me in much sooner and for that I am truly grateful. Kathleen and Jeremy, you guys are the best!
West End Heating and air replaced a unit for me when everyone else told me it wasn't possible. they went above and beyond to help and resolve the issue. I cannot recommend them enough.
Technician showed up on time, quickly diagnosed the problem, fixed my heat pump and I was able to have my AC back on. Awesome service. Very professional. Thank you!
"[Timeliness] This company called to indicate they were on the way, unlike previous company who stated they would call, but did not. They identified the problem and fixed it in one trip, where previous company required two trips and finally stated that their person could not access the area due to his size. This company was also very professional and seemed very interested in doing what they could to help, including providing suggestions and getting out to the home as soon as they could. Would definitely recommend them. "
Stan the service technician was awesome on time located the problem in & out within the hour and gave my Mom some comic relief to last a month...she enjoyed him & his personality. ...thank you again AHS
Wonderful experience with West End. Please send me contract for service contract which will include 2 check ups a year. Very courteous and professional folks. Thank you.
Quick professional service! West End performed a complete change out on my aging indoor/outdoor unit with a complete relocation of both units due to remodeling. Would highly recommend!
West End Heating and Air was responsive, thorough and a pleasure to work with. I would definitely recommend their service to anyone in need of a great company with awesome staff!
Bobby Eaves
I have been using this company for a few years now for my house and the rental houses I own. I know that whatever the problem is they will be able to fix it and usually during the initial visit. When an outside unit totally died last winter they had a new one up and running in no time at all.
Lee Thornton
The technician, Jeremy was excellent in handling the problem and explaining the issues involved. Would certainly use Western heating and air again. Jeremy is a fine representative for West end heating and air.
Shanita Harris
I needed service but they didn't have an opening for 5 more days. The technician and the office was very kind and able to move around some things and was able to fit me in much sooner and for that I am truly grateful. Kathleen and Jeremy, you guys are the best!
Matthew Messenger
West End Heating and air replaced a unit for me when everyone else told me it wasn't possible. they went above and beyond to help and resolve the issue. I cannot recommend them enough.
Linda Bell-Sinclair
Technician showed up on time, quickly diagnosed the problem, fixed my heat pump and I was able to have my AC back on. Awesome service. Very professional. Thank you!
Margaree Hood
"[Timeliness] This company called to indicate they were on the way, unlike previous company who stated they would call, but did not. They identified the problem and fixed it in one trip, where previous company required two trips and finally stated that their person could not access the area due to his size. This company was also very professional and seemed very interested in doing what they could to help, including providing suggestions and getting out to the home as soon as they could. Would definitely recommend them. "
Bernice Hicks
Stan the service technician was awesome on time located the problem in & out within the hour and gave my Mom some comic relief to last a month...she enjoyed him & his personality. ...thank you again AHS
Joyce Kuhl
Wonderful experience with West End. Please send me contract for service contract which will include 2 check ups a year. Very courteous and professional folks. Thank you.
Jeff Kline
Quick professional service! West End performed a complete change out on my aging indoor/outdoor unit with a complete relocation of both units due to remodeling. Would highly recommend!
Tanesha Brown
West End Heating and Air was responsive, thorough and a pleasure to work with. I would definitely recommend their service to anyone in need of a great company with awesome staff!