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Chesapeake Heating & Air Conditioning Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Victoria Ingram

Dillan was our service technician and he arrived promptly during the time frame scheduled. Both units were checked and all the needed check points were performed. We have used After Hours Heating and Cooling for years. We are always satisfied with our service. We get reminders for our check-ups on our air and heating units each year. We have recommended them to our friends who are happy customers too. I would highly recommend them for your air and heating needs. Brian is a very personable business owner and Connie is a pleasure also.

Tabatha Bowers

I had to select all services because I first started out with After Hours Heating and Cooling about 18 months ago when I first purchased my condo. My AC unit became an issue the summer that I moved into my condo. To make a long story short, After Hours was very accommodating and professional and has been so ever since! I am huge on great customer service and I experience that every time I call to speak with Connie and here lately, Mary. And trust me, I have called a lot before replacing my unit! Fast forward, I had my entire HVAC unit replaced April 6, 2021. For a one income home, the quality and pricing worked in my favor as well. I had two other quotes before hiring After Hours to do the job! Mary did an awesome job of getting everything scheduled, Brian came out and took his time to explain everything to me, and the technicians were just amazing as they spent about six hours in my home. If you are looking for maintenance or having anything replaced, I highly recommend that you contact After Hours! Trust me, you will not be disappointed!

Richard Goodwyn

The best in heating and cooling. I had a weird noise coming from fan motor on furnace. Only to find out a bird had traveled a long ways to become lodged in the fan motor. They got me back up in running once removed.

neelclk63black

Highly recommend After Hours Heating & Cooling for their professional knowledge. I have used Brian for my HVAC maintenance for a couple years now. He is always fair in his prices and has helped me troubleshoot issues before determining if any technical actions are necessary. Morad is also a friendly and hard-working technician who explains the various tools and methods he uses when diagnosing issues.

My only gripe is that Connie is no longer the receptionist as she was always personable, sweet, and scheduling an appointment was a breeze. With receptionist Mary booking an appointment can only be done the immediate week as there is only one week in a month. Requested an appointment after a specific DAY and the response was short of, "you asked, I gave, you declined, don't complain". Situation could have been handled more professionally without belittling a long time customer. Only after I requested did the receptionist even think to look at the subsequent week's calendar for openings. Definitely will be contacting Brian directly from now on for any possible appointment scheduling.

David Hammonds

Daniel did the best job I have ever seen took the time to do efishenly!!!

Christopher Nelson

I have had the pleasure of working with his company for three years. All of the technicians are very knowledgeable and Take the time to explain what they are doing and offer advice on preventative measures I can do between visits. I would highly recommend this company.

Greg Maschok

We live in the Mill Creek community here in Deep Creek Chesapeake, and our HVAC system is well over 25 years old. Brian at After Hours Heating and Cooling has been essential in keeping our aging system running and keeping our home comfortable year-round!

Whenever we need service, Connie always answers the phone right away and schedules appointments ASAP. Brian, the owner, is friendly, courteous, professional, and does excellent work at reasonable prices. He is trustworthy and dependable and will not do you wrong!

I trust Brian and everyone at After Hours Heating and Cooling to take care of the most valuable thing I own, my home. You should too!

Amanda Reszczyk

I called 5 heating and cooling businesses in the area and Chesapeake Heating and Air (name is changing from After Hours) was the only one willing to squeeze me into their schedule on the same day. They were extremely kind, professional and helpful. I would highly recommend them and their knowledge. They’re great at what they do and their customer service is top notch!

Heather Taylor

After Hours Heating and Cooling replaced my old AC and heating system. The new unit runs great and the installers were professional, courteous, clean, and skillful. I was very satisfied with their work and highly recommend them. They have fair prices and even came out on a Saturday. Thank you.

Jay Tiamzon

Was having A/C issues where it was running and slightly cooling but not quite well and cold enough. After hours technician Dillon came out on a Saturday to check out our system and got our place cooling down within an hour. He was on time, professional, courteous, and very easy to talk to. He quickly diagnosed our potential issues and explained the options to remedy our issue. Didn’t try to push or pressure for upsales, but did go over options and estimates if we end up looking at a new system when it’s time. Just seemed like a real honest dude which I really appreciate. I think most of us hope to find honest technicians and mechanics when needing to get service that we have limited knowledge base on and that’s how I felt about the HVAC service I received today. He even caught the bad end of some nasty sludgy water from our exterior drain which I felt bad about but he trucked on and continued diagnosing the system. Excellent service overall and I’d recommend and use them again.

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