Expert Services - Plumbing, Heating, Air & Electrical

Jim did a fantastic job and the turn around time from call to having him at the door was less than an hour, truly amazing! I highly recommend this company and kudos to Jim for a great job!

David and Leland came to install a broken water heater in my tight uncomfortable crawl space and did a phenomenal job! They were very knowledgeable, professional, and easy to talk to. It was David's openness and honesty that led me to go with Expert Services. Weeks after the install and still very satisfied.

Called for estimate to replace a typical 50-gallon gas water heater. Mine has hot and cold water threaded disconnects and a typical gas line union hook up. Easy access to our basement utility room. They charge $30 to take a look for an estimate. No big deal I guess if a quote comes in reasonable

Called me back with an estimate of $2,700!!! A couple years ago I paid a plumber just over $1,000 for roughly the same job. I knew prices for water heaters and labor is up, so I expected something between $1,200 and $1,400. The Expert Services plumber agreed it was about a 1-hour job for him and that the replacement 6-9 year water heaters cost between $700-1,000. That leaves around $1,700-2,000 for labor, overhead, and profit.

Either their plumbers are making over $1,000/hour labor or Expert Services, Orem is preying on consumer ignorance of what a basic water heater replacement costs. Hired another plumber the next day to replace with a professional grade heater for $1,200. My hired plumber said Expert's plumber dismantled our 2nd, back-up water heater (that I told him was working fine), leaving a couple service panels off and screws on the floor. The plumber I hired reinstalled them for me. Needless to say, I quickly scratched Expert Services off my contractor list.

Be smart folks. You work hard for your money. A little research and an extra call or two can save you $1,500 on a basic 1-hour job.

There were three of us in the house who were affected immensely by this event and this company’s AMAZING employees. Gavin, Josh, Jeremy, and Brandon spent two days,- knee deep in dirt and mud working on tearing up my garden with hopes on repairing our sewer line and ensuring that we had working toilets as soon as possible.
That is not the only amazing part. The other amazing part was to us, was that in this uncertain day and age where employees no longer care about their jobs let alone their clients, these men went above and beyond to make sure we all were comfortable with their presence in our space and that they restored our space to its original state. Gavin and Josh stayed well into the night, using spot lights so that they could see in order to fulfill the promise they made us, which they honored.
From the first phone call, to the last dirt clot, the company made us feel confident in our choice in calling them, they were very professional and seemed to have everything covered. They sent us a text with the technician’s picture and background information anytime a tech came to our home to let us know who to expect at our door (nice touch). Gavin was the first of Express’s team members to show up. Instantly he soothed our already frazzled nerves. With the confidence he gave off, that no matter the circumstance, he and his team would be able to fix whatever problem that lie ahead. They made each of us feel like part of their crew and that we had some modicum of control, explaining what exactly was going on and what the next moves were going to be. And after my approval they were off like a shot.
We cannot convey how fortunate we all felt to have lucked out with this group of men. We originally contacted another large company who came in to assess the problem and not only did the technician enter a room he was specifically instructed not to enter, they bid almost twice as much as Express Services.
Thank you again for the hard work and the personal touches you added to our service, we appreciate it and will definitely be contacting you for any future repairs our home may need. (Knock on wood we never need your services again, but of course you are always welcome over for banana bread and hugs) Also, I will be posting this on our neighborhood FB page because you ROCK and everyone should have your number on speed dial!
From Three very happy & loyal customers!!!

Lance came out to help our business with a toilet clog and Lance did an outstanding job and was friendly. 5 stars would highly recommend.

I called Expert Services for a problem with a leaky Bathtub drain and a frozen outside water faucet. Pete came out and gave me an estimate which is what the final bill turned out to be. Pete worked quickly and professionally and fixed both within a few hours of starting. Pete was friendly, knowledgeable and very easy to talk to. This was not my first job with Expert Services
and I would happily call them again for any future problems.

I had a pipe burst in my basement. Out of 4 companies I called this one made it a priority to come out ASAP. Scott and Mark came in, did a fill check of my system, gave me a great price, and performed the job quickly and professionally. These guys are awesome and I would highly recommend them to anyone having plumbing issues.

They did a great job at installing a new tankless water heater and water softener in my home. Both my with and I are thrilled with the results. John and Mark did a great job at installing everything and were very thorough at making sure it was a clean install.

Keaton was a great electrical technician. He was on-time, and very patient with me when explaining what needed to be done and why. We had him finalize the prep work for a hot tub hookup, and are glad he was here to do it, because we ran into a few hiccups that he was able to resolve.

I really appreciated the communication from Expert. I got a text as soon as our tech was on his way, with love tracking to see how soon he’d arrive. We’re used to waiting hours during a large window for other contractors in the past, so this was a welcome improvement to the system.

We just had a brand new furnace and central air system installed today by Any Hour. Three great technicians, William, Josh, and Gabriel were so great to work with. They did a wonderful job! They just left and we are sitting in our cooling home, it’s so cool….really! Highly recommended this working bunch of guys.