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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Dick Kearsley Service Center Reviews - 100

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jerilyn Martin

Peter, a Kearsley Service tech came to fix our refrigerator. He was very professional and communicated every step of the process. He did an awesome job!

David Jones

Al and Andy are very helpful. Al took the time to teach me about my central air and how to repair it. You don't find service like that very often. I will continue to do business with them.

chris herbert

The guy behind the counter was beyond helpful! Our furnace went out when the temp outside was going to get well below freezing! He helped me get the right part after a different service company tried to rip us off in our time of need for $3,800!! $109 and about an hour of work later and we got our furnace up and running! Thank you! Our home is nice and toasty!

Kiel Whitney

Allen really helped me out and explained things to help me fix my a/c unit. Had everything I needed for a 21 year old unit. They even helped me out when my bike broke down in their lot! Great service and I will be a forever customer!

curtis smith

This is the place you need to go for any parts. Needed a heating element for the dishwasher and Alan helped me out. In and out with the parts needed within 2 minutes. Thanks!

Tyler C

Stove went out while cooking dinner. I diagnosed it and went online for parts but they were one to two weeks out. I called the service center and was able to pick up the parts immediately. Very helpful and straightforward people. Will definitely use them again

Elizabeth Downard

The first time the gentleman came out he was very friendly and quickly ‘diagnosed’ the issues. The second time he came out to actually do the fixes, he spent the majority of the time he was here, which was 3-4 hours, telling me I could look this stuff up on YouTube and it myself. If I wanted to do it myself, I wouldn’t have called you. Then he went downstairs and, when he saw my cat box, let me know he was allergic to cats. So now I’m freaked out that he’s going to go anaphylactic. He fixed the washer and that was great. The stove was not fixed. He let me know he’s have to reschedule with a senior tech but didn’t know if he’d be able to come back because of the cats. I had to call a week later to find out when I was rescheduled. They finally got me on the schedule with both techs and they came out. The senior tech immediately ‘diagnosed’ the issue and they left. Again, I had to call to schedule the appointment. I asked to speak to a manager because I don’t feel I should have to pay for the parts they wrongfully installed. No call from the manager. When my appointment date finally came, I got a call 3.5 hours into my ‘window’ and was told they wouldn’t be able to make it and I again had to reschedule. I again asked for a manager to call me. This is now a 2 month saga and multiple days taken off to get this fixed. They finally came out today, and the issue is still not resolved. My husband paid them and refused to waste another minute trying to get this fixed with this company. I am so disappointed. We specifically chose this company because they are local and we wanted to support that. Shouldn’t have wasted my time.

Debbie haycock

Washer stopped Christmas eve. I left them a message they called me back first thing Tuesday morning. Michael came Tuesday afternoon. I'm up and running again. Very 😊.

Cheryl Walley

I Previously had a Great Experience with a Water Heater Installation in 2020 with Kersley. I Maintain my Central AC unit myself until i Cant troubleshoot it. I clean out the filters and clean out the debris. I disconnect the indoor and outdoor power for safety. The other day the AC wouldnt run in the unit but blew inside. I scheduled a tech to come out today. He turned on the unit at the Thermostat. Went outside and pulled out the Power fuse. Flipped over the fuse and the unit started. Due to the fuse upside down and 5 min of his time, he still charged me $80 for my mistake. I am Extremely Disappointed cause i had previous business with them and they could have cut the price but Didnt.

Joe Walker

They are very friendly over the phone and in person. They had the parts that I needed in stock for a self repair on my air conditioning. Very courteous and helpful and reasonably priced. 10 out of 10 - would recommend.

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