Next Gen Air

Robert, with Next Gen Air, came to our house today to take a look at our broken heater. He was absolutely wonderful! Very knowledgeable and helpful. Our system is older, so probably not the easiest thing to work on, but he got everything fixed and up and running like new! I was super impressed with his professionalism and enthusiasm about his job. Great company with great employees! :)

About 4 years ago in summer of 2017 Nexgen install an AC unit at my house 30028 13th st. It Was running fine till it stop cooling in the summer of 2020 which is less than 3 years later.
I called the office told them the problem and they said it was out of warranty which is one year. Any way they sent a technician to check the problem and he said there’s a leak somewhere and to fix it it will cost $600. To fix ( I paid them too much money for the system anyway but that’s fine ). how could a system almost new have a leak in the lines this fast. I have another 2 units in my house which’s over 23 years old and have no problem whatsoever , the only thing I could think of is they did a bad job installing it. I ask to speak to a supervisor he got me the supervisor on the phone ( forgot his name ) I told him the problem and he told me that’s the price. He said if I don’t agree with it don’t waste my time or my technician time (( very bad manners)). So I told him thank you very much.
“IT IS A VERY BAD COMPANY TO HIRE TO DO A JOB “
They are super nice when you hire them and your on your own after the job is complete. I don’t recommend them to anyone.

The Techs at Next Gen Air were so thorough when installing our new system not to mention friendly and professional. Everyone at the office from dispatch folks to billing were so helpful and friendly. Thanks Next Gen Air, we won't use anyone else!

Len & Chris were the BEST!!!! We have had problems with our heater since we moved in 3 years ago, and I think we are finally fixed!!! They checked everything over again once they were done, just to make sure everything was working correctly. Highly recommend Next-Gen!!

Your technician, Justin was great. He was on time, friendly and informative. He did pre-season checkup on our furnace, and offered tips on keeping the unit running safe and efficiently. So glad to see Next Gen Air has young tradesmen carrying on the tradition of working with your hands and building on the American dream. We'll always call Next Gen for our HVAC needs.

Next GEN Air is always my first choice for my own personal home or any client referrals. Their technicians are always on time, quick to identify issues, and thorough with repairs. They do excellent work at a good price!

This is a stand up company. We used them to replace on of our ac units (both inside and outside). They were on time and profession. Len and Chris were standup and professional the entire time. They were very nice and let me know of everything they were doing and showed me things I needed to know. Mollie who handled our finance was amazing. She walked with us through the entire process and even registered our units for warranty. She did great. The company gave us an incredible and fair price. I would highly recommend this company to do any HVAC work you need!!!

This was an excellent experience having Josh and his team replace the HVAC system in my home.

This is our 2nd new system he has installed. We moved to a new house and when I realized we needed a new system, it was a no brainer about who to call.

I don't plan on moving anytime soon, but if you need a new HVAC, be sure to call NextGen.

The rest of this review is from our previous install.

We are already noticing that even though we keep it pretty cool most of the day, out electric bill is much lower than usual for this time of year.

From the first visit to prepare for the installation to the install itself, everyone was extremely friendly and professional. I didn't expect them to replace the old duct work, but we decided that would be best.

My wife and I have noticed a huge difference in the air quality since the new system was installed. I realize part of that is the new duct work, but I know that the iWave ionization generator that was installed has also made a major difference as well.

I cannot say enough good things about my experience with Josh and Next Gen Air. I highly recommend them for repair or replacement. Like me, you will be glad you found Next Gen.

Next Gen was recommended to me from some of my neighbors in Keller. The technicians were very knowledgeable and fixed my a/c issue along with a tune up in about 1 hour. They were on time, explained everything that they were doing, and most of all they were very kind and courteous. I will absolutely use them from now on for all my heating and air needs.

Josh and his trainee were extremely professional and patience throughout the entire service and installation of our new compressor and smart thermostats. They gave us the options for repairs or replacement of our compressor without pressuring us to do one or the other. They were patience while I registered the thermostat and showed me how to use the thermostat and the app.
Bobbie in the office was also extremely professional and helpful with the process of financing or new equipment. I would definitely recommend Next Gen Air.