A huge shoutout to Justin for working with me today! He was able to communicate effectively, detailed the repairs needed, and work around my schedule as I am 2K miles away from home. Bravo to Justin and the entire Next Gen Air team for helping me out today!
The Next Gen team went above and beyond for us! From the moment I called to schedule until the time the technician completed the service call, Next Gen kept us informed of timing and arrival, was professional in every aspect, courteous, and knowledgeable. I would highly recommend the company... we had a wonderful experience with Next Gen!!
My technician Justin, was the best I've ever seen. Super fast, polite, and personable. Was here within 45 min of my call to their shop. You can't even get a pizza that fast. Other companies had come out and tried to hose me, this technician was very honest and fixed it that day! Thanks Next Gen Air, will definetley use them from now on.
Nathan is the best! He explained all of the issues in clear terms. He fixed the problems quickly and professionally. Great company! From setting up the appointment, to delivering top quality service, everything was smooth and easy.
I love this company! I had a tech, Justin. He was very friendly and professional! I had my ac not cooking the house at all. Called company and they sent someone out right away. Justin was very timely, professional, and honest. The tech fixed the problem right away. Will use this company again and hopefully the same tech!
My AC unit went out this past July when it was very hot. Next Gen Air got me a wonderful new unit and got it installed in the same day. They came out to do a check up and the technicians were great. Everyone I have dealt with has been awesome to work with. Thomas has called to make sure things are all good. Their pricing, AC/heat unit and their service is top notch. I have recommended their company to many people. Thank you for your great service. That is hard to find these days and your company NAILED IT!
Next Gen Air has done an exceptional job servicing my A/C units. I've had them work on my units on 3 different occasions. All 3 were completed in a timely manner and solved the issue. My systems are 14 years old and they have been able to keep them running in great shape with minimal repairs. They go above and beyond to make sure you are satisfied with their work and customer service. I've had experiences with multiple departments including accounting, scheduling and the technicians. They were all 5 star experiences. They are extremely competitive with pricing as well. I will continue to refer Next Gen Air to anyone that has A/C needs. Special thank you to Misty and Mollie I greatly appreciate all your help.
Next Gen was contracted through my home warranty Service and I am very pleased. Everyone I spoke to during the process was very friendly and professional. The Tech who did my repair, Cody, was great. He was so nice and informative, helped me learn alot about how to better care for my AC. I absolutely recommend Next Gen.
This company was assigned to me through my home warranty company as my system was not cooling like it is supposed to. They were very prompt and professional about scheduling the technician to come out. Our technician was Justin and he was on time (actually a little early) and very professional and willing to go the extra mile answering all of my many questions and also was clearly very knowledgeable as well. Would highly recommend this company for sure!
Contracted through my home warranty service, so I was a bit nervous who we would get. Robert from Next Gen Air did a great job. He was friendly, explained what he was doing, and got my AC back up and running in less than an hour. Would definitely use them again!
Andrew Lemon
A huge shoutout to Justin for working with me today! He was able to communicate effectively, detailed the repairs needed, and work around my schedule as I am 2K miles away from home. Bravo to Justin and the entire Next Gen Air team for helping me out today!
Stacy Elliott
The Next Gen team went above and beyond for us! From the moment I called to schedule until the time the technician completed the service call, Next Gen kept us informed of timing and arrival, was professional in every aspect, courteous, and knowledgeable. I would highly recommend the company... we had a wonderful experience with Next Gen!!
David Swabb Jr
My technician Justin, was the best I've ever seen. Super fast, polite, and personable. Was here within 45 min of my call to their shop. You can't even get a pizza that fast. Other companies had come out and tried to hose me, this technician was very honest and fixed it that day! Thanks Next Gen Air, will definetley use them from now on.
Carol Bruce
Nathan is the best! He explained all of the issues in clear terms. He fixed the problems quickly and professionally. Great company! From setting up the appointment, to delivering top quality service, everything was smooth and easy.
Micheal Cherry
I love this company! I had a tech, Justin. He was very friendly and professional! I had my ac not cooking the house at all. Called company and they sent someone out right away. Justin was very timely, professional, and honest. The tech fixed the problem right away. Will use this company again and hopefully the same tech!
Debbie McPhee
My AC unit went out this past July when it was very hot. Next Gen Air got me a wonderful new unit and got it installed in the same day. They came out to do a check up and the technicians were great. Everyone I have dealt with has been awesome to work with. Thomas has called to make sure things are all good. Their pricing, AC/heat unit and their service is top notch. I have recommended their company to many people. Thank you for your great service. That is hard to find these days and your company NAILED IT!
Carl Stout
Next Gen Air has done an exceptional job servicing my A/C units. I've had them work on my units on 3 different occasions. All 3 were completed in a timely manner and solved the issue. My systems are 14 years old and they have been able to keep them running in great shape with minimal repairs. They go above and beyond to make sure you are satisfied with their work and customer service. I've had experiences with multiple departments including accounting, scheduling and the technicians. They were all 5 star experiences. They are extremely competitive with pricing as well. I will continue to refer Next Gen Air to anyone that has A/C needs. Special thank you to Misty and Mollie I greatly appreciate all your help.
FzL M
Next Gen was contracted through my home warranty Service and I am very pleased. Everyone I spoke to during the process was very friendly and professional. The Tech who did my repair, Cody, was great. He was so nice and informative, helped me learn alot about how to better care for my AC. I absolutely recommend Next Gen.
Michael Holcomb
This company was assigned to me through my home warranty company as my system was not cooling like it is supposed to. They were very prompt and professional about scheduling the technician to come out. Our technician was Justin and he was on time (actually a little early) and very professional and willing to go the extra mile answering all of my many questions and also was clearly very knowledgeable as well. Would highly recommend this company for sure!
Ken
Contracted through my home warranty service, so I was a bit nervous who we would get. Robert from Next Gen Air did a great job. He was friendly, explained what he was doing, and got my AC back up and running in less than an hour. Would definitely use them again!