Next Gen Air

I would not recommend them. They were assigned to me through American Home Shield to come do an A/C tune up. They came out and checked and said that I needed freon and that they would put in the work order to have it done and come back and finish my A/C tune up. Its been over a week and haven't heard one word from them. I called them and I was told they would research and call me right back and never heard anything. I don't recommend using them at all.

NextGen Air called me yesterday and apologized for the situation with my home warranty company American Home Shield. They offered to come out free of charge and complete the work to show that they care about their customers and wanted to correct the situation. Someone came out today and was very professional, explained what they were doing and completed the work. I am pleased with the way NextGen resolved the situation and I know in the future I will use them knowing that they will work to make sure I am a happy customer.

Josh was awesome. He resolved our issues, answered all questions and went above and beyond to make sure we were taken care of. Will most definitely use him again and refer future business!

Chris came out to my house as a second opinion. He was very professional and knowledgeable. I felt like he was very honest and didn't take advantage of the fact that I was a female with little knowledge on HVAC systems. I will definitely be using nex-gen air again and requesting Chris as my technician.

Chris knows his stuff, after another HVAC company told me I needed new parts, in two minutes Chris determined my thermostat had just locked me to a certain setting, he unlocked it and then checked the system to make sure it was operating properly, all good. if any issues arise will be using them again.

I used another company to diagnose what was wrong with my system and when they “fixed” it. It was still working horribly. A friend of mine recommended we use Next Gen Air. They came out, diagnosed and fixed my system in less than half the time the other company did to do nothing. Highly, highly recommend.

NextGen Air is an exceptional company and the installers were very thorough and efficient with their work. I recommend Chris and Len on any a/c work installs. Thanks, Chris and Len

Would highly recommend using next gen air. They are fast at scheduling and very professional. Colton came out to inspect the issue we were having and he was very kind and helpful. Definitely will be continuing to do business with them.

I really cannot say enough for the service that we received the Robert today. He was a very Nice, Passionate, Professional young man. I will recommend Next Gen Air to anyone.

Thank You Robert. God Bless You. 👋🏾🙏🏾❤️

Justin Lee was my technician. He is very knowledgeable and Professional. He took his time to explain the issue my system was having to me. I give him a thumbs up. Thanks Justin.

I had my AC system serviced. The quality and proficiency of service was above reproach. The installers, Leonard and Justin, were ideal representatives of Nex Gen . Given the overall quality of service, responsiveness and interaction I would definitely suggest them to others and use them again. Thanks.
Darryl Wright
Corinth, TX 76210