Danco Comfort Services

Our Air Conditioning System went out and needed replaced. We contacted Danco. Anthony came out and spent time asking what we liked or didn’t like about our old system and how each room felt when heating or cooling. He then went around to each room to measure and determine what the output in each room should be. After looking at the old system in the attic he made recommendations on what needed to be changed. We went with his recommendations and couldn’t be happier with how it is cooling and heating the house now.

Luis and his team did an excellent job removing the old unit and installing the new one. They removed all the old duct work and equipment. Set the new unit up in a better location in the attic to improve circulation, installed another return and all new duct work. They were on time, knowledgeable, professional, and courteous.

We are very happy with our decision to go with Danco.

John came to do our AC/Heat Maintenance. He was very professional, and took time to check inside and outside units, as well as making sure evrything was in working order. Danco and employees are very reliable and provide great service.

Robert was very professional and mission focused during the installation process. He did an excellent job aesthetically and cleaned his work areas completely when done.

Awesome technician, Robt. Westmoreland. Patient with us senior customers. Not just a good listener, but educated us on the sophistication of the Trane system. Helped me set up the app in my phone for easier control and reassurance while traveling. Explained and showed the problem … carefully labeled the circuit breakers, double checked to assure optimization.He detailed the service checks done and itemized repair costs before proceeding with our approval.

Mitchell was very thorough to ensure that everything was working properly. He fixed a problem with the AC drainage even though it took while. Would def recommend Danco for system maintenance.

Robert is very good at what he does. He is very thorough, polite, professional and professional. Robert has gone the extra mile for me in the past which I really appreciate, he solve the problem that seemed insolvable. I respect his dedication and knowledge.

Danco employees were very professional. Initial contact and service scheduling was prompt and efficient. Service was prompt and the install technitians were very knowledgeable. The complete job look great and works perfect!

I received a phone call the day prior to confirm appointment for the following day. The day off, the office called and asked if it would be okay to come early as the technicians were running ahead of schedule. They showed up promptly and performed their cleaning and maintenance. The technician, Logan, was informative and provided explanation of each task he was doing as well as provided feedback and demonstration. He was courteous and professional. I look forward to my next scheduled appointment in August. Thank you, Danco!

Logan was great! He went above and beyond to try to help save us some money by calling the warranty company for us. Unfortunately, the AC company that installed our AC unit on an almost brand new house wired everything completely wrong. Logan spent over 7-9 hours trying to fix the mess that another company made. Logan has been extremely helpful and empathetic towards our situation. We are extremely satisfied with Danco!

Longtime customer 15 years). New unit purchased 3 years ago. Since then the capacitor was replaced. Then the coil had a defect and was replaced. When we mentioned our frustration with two major repairs in an essentially new unit the first two years we were told we should talk to Trane about it. No offer to advocate for us despite selling us the system.
The unit quit working again and this time we were told the previously cracked coil allowed coolant to leak onto the wiring and eventually this corroded the wiring harness and cause a possible short in the blower. Trane was unable or unresponsive to sending us the parts we required and that left us without air or heat 4+ months. I’m sure Danco did what they could to secure the part but communicated poorly with us about the part status. Numerous unreturned calls.
The service technicians have all been great and seem very polite and knowledgeable but the whole experience has been very frustrating. Not sure I would buy another Trane product based on my experience.