Centroplex Service Company

Fixed a couple issues with HVAC system. Great service, very knowledgeable and friendly, and great prices! Highly recommend this company! ! We will be using them for all our HVAC needs!! Thanks!!

Our AC went off after a tune up last week with another local Company through our home warranty, they could not come back out for a week and it's so hot! Three days after having no ac and trying numerous companies, I call Centroplex. The lady who answered the phone was so friendly and extremely thorough. She promised she could get someone out today and gave me an estimated time. The friendliest HVAC tech ever shows up right on time, fixes my unit, charges me an hour (minimal charge) and I could not be happier or more impressed than I am right now. You guys are amazing. I'll be sure to recommend you to everyone I know. Thank you so much for today, not only did you save us from the sweltering heat but you showed us that their are some awesome local Companies around still.

TLDR: Same day availability, great technician, quick repair, and reasonable final bill, but could've done without the surprise $20 service fee.

They were able to come out the day I called, when I called first thing in the morning on a busy hot day. Showed up just after lunchtime, just as estimated when I called. Technician found the problem straight away and had it fixed in about 20 minutes or less. He gave it a pretty thorough inspection once the obvious problem was solved to make sure there weren't any other issues, and took time to give tips on keeping it running optimally. Now they rounded up pretty significantly on the service time. Fair enough on a quick job like this. Maybe they have a 1hr minimum, but just thought I'd point it out. I was told on the phone that I would just be charged for the time on the job, no inspection fee or minimum mentioned, and there ended up being a $20 "service fee" on the invoice. Not sure what that was for, and I wasn't shown an itemized invoice before paying. The part mark-up for the capacitor that went into my unit was over 100% of the price I found for the same part (same brand) online. Not sure how that compares, but it was on the truck, so a convenience mark-up is expected. Finally, my invoice says I "could have saved $19.35," and I have no idea what I could've done to get those savings, as it wasn't explained anywhere.

Got ripped off by this company! They came out to fix what I thought was a clogged drain line. They didn’t even try to figure out what the real issue was. Water was leaking through my ceiling. They didn’t fix the problem. Starting dripping through my ceiling a day after they left. Called them to come fix it and they wanted to charge me again after they had already charged me $330. I had to have another HVAC guy fix it. The new A/C guy told us what the real problem with our A/C was and fixed it for $75.

The service rep called ahead to see if he could come early; I appreciated the phone call rather than showing up unexpectedly. He was courteous and asked if he should remove his work boots. He found a wiring issue at the condenser unit outside and when he showed it to me, I could understand the need for the immediate repair. I'm very impressed with Centroplex, not only with on sight service but the office staff as well.

Centroplex is a very honest and dependable company. I have used them on numerous occasions when my AC system had issues. They are quick, fair-priced, and will check warranty status on your unit before doing any work. I highly recommend them, and encourage anyone to contact them with their AC/HVAC needs. They are also super friendly and easy to work with.

I was impressed by the way Juan & Julio conducted themselves. They were both personable and professional. They went out of their way to see that the part needed could be delivered and installed as quickly as possible. Thank you, Centroplex Service Company!

Patient while listening to my issues. Knowledgable with possible causes to the problems i was experiencing. Honest about getting my problem with my unit diagnosed and repaired as soon as possible. Prompt with agreed upon time for service call including a phone call to verify no changes to my schedule. Justin was both professional and thorough at finding, repairing and inspecting entire system to ensure issue was resolved. Great experience with an honest hometown company that will get the job done right. Thanks Sincerely, Phil S

Without a doubt the best HVAC company I've used. They are courteous, professional, punctual and extremely reasonable. One of a few service companies that treat you as an individual rather than just another account. I highly recommend them.

Justin saved us today! Our capacitator went out overnight last night and we woke up in a hot and humid house. Justin came out this afternoon and had our AC running beautifully in almost no time at all. Centroplex is a local, family-owned and operated business that provides top-notch service, I would recommend them to anyone looking for HVAC services!