Shafer Services Plus

Clean install inside and outside for mini split system. Very courteous and patient with answering all my questions before and after install.

I took advantage of a $50 Shafer inspection special and am so glad I did. The price was fabulous and Bruce, the technician, was professional, courteous, clean and friendly. He spent a good amount of time on each unit and then gave me feedback. He also answered all my questions. I was most impressed by the professionalism of the entire Shafer crew, from appointment through to payment, and I’ll definitely use them again.

Very troubling blockage of washing machine drain from years of never having it cleared. Was lucky enough to draw Andy, a customer oriented caring Technician. He explained to me the necessary actions to clear with necessary looseners (Chemicals and performed a hot water flush
). I had been worried about this for weeks. Mission accomplished. I slept well last night thanks Andy !

I called Shafer to replace my AC Unit. They immediately offered to send someone to check it out free of charge. They were professional, clean, organized, knowledgeable and more. They were also able to keep the noise down to a minimum being there is a newborn in my house at the moment :-). Andy and his Assistant worked great together. They were steadily working non stop to replace my AC in an efficient and safe manner. I strongly recommend them for your AC needs. They also use TRANE Brand Units which are great to my knowledge. Shafer has great pricing as well compared to other companies here in the San Antonio Area. If you’re reading reviews to make a decision on who you need to use, this one is it! Don’t hesitate to give them a call! They’ll do a great job.

Extremely friendly and professional. I couldn't be happier with my choice to use Shafer. I will be using them for all my future plumbing needs.

AB arrived to fix the water draining from our AC system through a pipe fixture onto our patio. The actual fix will be more complicated because of the age of the pipe under a sink where much of the water drains. After many years, that drain is likely not flowing very well and pretty corroded. We will fix that soon. Meanwhile, AB flushed out the drain and it will take care of the issue temporarily (this was a day of service call, so we appreciated the quick response and service). AB is very professional and explained everything very well. He’s a great representative for Shafer.

Our experience with Shafer Services, and Franc Ochoa in particular, was excellent. Franc was terrific, and he worked incredibly hard every single day on our sewer line problem, which turned out to be a huge problem. Franc worked with Robert Robert Lang every day and they kept me apprised of all the issues. Franc was very helpful with all of the issues that came up with the plumbing. He handled everything very professionally. It was a miserable situation, but Franc made it far easier to deal with. I can't praise Franc enough. He is an outstanding representative for Shafer.

My tech was knowledgeable, friendly and communicated clearly.

One of their drivers almost hit me going 65+mph on 410, barely squeezing in between me and the car in front of him. I've emailed the company to see to it that their drivers are more responsible on the roads along with a picture of the license plate of the truck and haven't heard anything back. I work in the plumbing/HVAC industry and will not be recommending their services to any of my clients.

Our technician was prompt, polite, and knowledgeable. They are always able to schedule us quickly and are very thorough about letting us know when they will be coming.

We had issues with our AC unit. I called scheduled an appointment and Ben came out and took care of our issue. I highly recommend this company. 100%