Shafer Services Plus

Shafer is an outstanding company. I have a business that had new HVAC system installed in 2019 by a competitor. I purchased service policy with that company. I had many, many problems with Radiant so called Shafer for help.

Unlike Radiant, Shafer is very responsive; even when after hours issues occurred I can count on Shafer every time.

Rock solid support, dependable and fair prices for their work which is always top quality.

I won’t do business with anyone else besides Shafer.

Tyler was very knowledgeable and the friendliest technician I've ever had perform services at my home. He made me feel safe in my own home and he was so funny. The service he provided me was night and day over Mr. Plumber Jon Wayne. I'm going to use Shafer services every time now. And Tyler is my new plumber for life. Such a great visit!!!!!!

I needed a whole home plumbing inspection for a new construction home I planned on closing in the next week, so I hired Shafer Services Plus to do it. The inspection was done today on 04/26/22 by Tyler. Even though I couldn’t be there in person for the inspection because of work, I am glad I still scheduled the inspection for today. Tyler was amazing and was extremely thorough. He updated me on what he found during the inspection and really helped me understand and learn what his findings were and what that meant for me as a homeowner. From the phone conversation alone, it felt like I really had a personal advocate in this whole home buying process , and that I was making an informed decision. I wish all contractors and technicians had his level of professionalism and level of motivation. When I did ask a few questions, he really took the effort and time to answer them without brushing the question aside. Finding good contractors and skilled tradesman is difficult, so I am more than happy to have had Tyler do my plumbing inspection. I will be requesting him for any plumbing services in the future. I hope Shafer Services Plus recognize him for his quality work and professionalism. Even though he could’ve given me a brief simplified explanation of the inspection, he went above and beyond to ensure I understood the inspection report before proceeding with closing.

Very quick response. Troubleshot the issue. Drove the warehouse and picked up the part. Took less than 3 hours to complete the whole job. Very pleased with the service.

They came quickly and did good work on replacing my water heater. I was in a bind because it started leaking on a Sunday morning and I was going out of town Monday. So I didn’t have a lot of time to shop around.they charged me 970.00 labor to replace the heater which took them a little over an hour. I’m probably going to call a few places when I get back in town because I feel like they took advantage of the situation and charged me double what the job was worth….at least. Not a happy customer…will never use them again…and will bad mouth them to anyone who will listen forever…

Had the entire HVAC system replaced, the guys on the crew were all courteous, knowledgeable, efficient and knew their work well. Andy patiently answered all my questions, and showed me what I needed to know on the new system. They also kept things clean through the whole process, the install was in the attic, and after there was no clean up for me to do, they were very thoughtful, definitely pros with an eye for the details.

The Techs are very courteous and knowledgeable. Got the job done with great ease and efficiency. We will definitely be using them for all of our plumbing needs.

Robert was great to work with. Very personable and communicative.

We had Shafer Services do a kitchen rehab: new sink, new sink faucet, new garbage disposal, and replacement of sink shut-off valves. A reverse osmosis system had to be disconnected and reinstalled as well. Shafer Services' plumbing techs involved were Chris, Tyler, and Louie. They were all super! Chris handled most of the installation work. Louie assisted. Chris and Tyler scoped out the project and Tyler obtained certain parts needed to complete the work. They were all helpful and informative. It was a big job that took about five hours. A great job by everyone! Thank you! Five stars for Shafer Services - ⭐️⭐️⭐️⭐️⭐️!

Tyler has been twice to our house. The first time he came he made a preliminary evaluation of the problem with the plumbing underneath our house and identified the tools that he needed to make a thorough inspection. He came back with the tools that he needed, explored the plumbing thoroughly with a scope, and then sat down with us and slowly, and explaining every step he needs to take to install and entirely new plumbing system, he built the budget and presented it to us. At every step he explained the options available, and at the end he explained the ways in which we could pay. We decided to finance the work, so he helped us contact a financial services company. We filled out the application and in a few minutes the financing was approved. I must emphasize that he presented us with all of the options available without pushing us one way or another. I must add that even during the first time he visited our house, we felt he was our friend and advocate. We also had the chance to talk about non-plumbing issues of common interest and concern, and during those "extracurricular" conversations I discovered that Tyler is driven by an attitude of service, I do not think I exaggerate by saying that serving others is for him a vocation, and that is the reason why he enjoys everything that he does. Everybody remembers the commercial of an insurance company that said "you are in good hands with the good hands people." Well...I am going to sort of plagiarize de commercial and say that "we are in good hands with the good hands of Tyler!