Shafer Services Plus

Darius was incredible to work with! He informed of us the issue and showed us a video of the interior of our pipes that helped us make the decision to move forward with a complete clean out. He was so friendly, on time and incredibly educated in his field!

We had a clog pipe and the serviceman took care of it without
any problems. Was on time, courteous and knowledgeable of
his job. Couldn't be more pleased.

After deciding that it was time to replace the 17 year old air conditioning/heating system in our home, I went to the BBB website and picked out six companies (based on their ratings, customer reviews, and customer complaints). I prepared a detailed request for quote and sent it to each of these six companies. The first to respond was Shafer Services Plus. They were also the first to send someone to our home. Two of the companies did not respond. One company responded late, after I had already decided to hire Shafer Services. Two other companies sent people out and gave me quotes. The gentleman Shafer Services sent out (Mike D.) was very knowledgeable, and, honestly was head and shoulders above the other two gentlemen that came out from the other companies. The others were nice, and professional, but it was obvious to my wife and I they did not have the combination of experience and eye for detail that Mike from Shafer Services did. After considering three quotes, we decided on Shafer Services. It was an easy decision...their price was very competitive, and they were the only company that addressed each and every one of my concerns. The crew that Shafer Services sent out was outstanding....courteous, hardworking, and obviously experienced craftsmen....thank you John N. and Andy, for your hard work and attention to detail. Today a supervisor came out to do the final inspection...Thank you Steve. I am glad I chose Shafer to do this work and I am very satisfied with the job they did. I will recommend these folks to my family and friends without hesitation or reservation! Great job Shafer Services!

John was great! He had been out in November on an emergency call (did a great job) so we were happy to see him dispatched to us. He was on time, polite, took the time to explain everything to us and then did a thorough job with the project. We will definitely be calling Shafer Services Plus again when a plumbing need comes up.

19 Dec 19 update: Ralph installed a UV light and whole house filter we ordered. Great job. He was professional and personable. Equipment installation was top notch!
15 July 19 update: Ryan was our technician today for an annual maintenance check. He discovered an issue with the refrigerant dryer/filter. Left unchecked this could cause expensive issues over time. Very thorough and professional. Additionally, the dryer/filter will be replaced later today. Great customer service!
I called Shafer services and they diagnosed the compressor as the issue with my AC system. The AC technicians were professional and I'm satisfied with the quality of the work completed. Update: 4 June 2018: Jason with Shafer Services was our AC tech today and did an OUTSTANDING job. His knowledge and detailed explanation of our systems condition was noteworthy. Upgraded to 5 stars!! Keep up the great customer service!!

HIGHLY RECOMMEND: I called over the weekend and got a call back within minutes and a plumber over to the house that day and a new water heater installed and operational the next day. The dispatcher (Robert) and the plumber (Frank) were extremely nice and easy to work with. The pricing was reasonable and even more so when you take into account their service and great attitude. I would recommend Shafer to anyone.

Your service on July 4 when my AC went out was prompt, efficient, courteous and well priced. Your technician took care of business right away and I was impressed and relieved to have my AC service back.
Can I request him every time?
Thank you!

We did not have money to replace or finance a new AC so I was nervous to call anyone. We were seriously on the verge of doing a window unit for the summer. Called Shafer and they had our current AC up and working same day for a very reasonable and fair price. I highly recommend this company! When we do need a new AC on the future or our next repair I will absolutely call them again. Very good experience.

Great service and fair. Did not try to sell me anything that wasn't broken. Highly recommend

The service guys were awesome. Extremely friendly and very helpful. Definitely recommend!