Service First AC Repair

Called in the middle of the night, the dispatcher Tiffany was super pleasant and could arrange service within a few hours. Called back within minutes on a cancellation and had a tech out in 20 min. Service tech was kind and fixed our a/c within 30 minutes. I highly recommend, we are so thankful.

I called Service First to take a quick look at my furnace to see if I needed some kind of furnace repair because it was making all these weird noises and they came right away, took a look for like 30 seconds, and fixed it on the spot. True pros.

Fantastic customer service from this company. Our AC went out and they sent a technician out that day and got our unit blowing cold cold air. They even educated us about the air filter quality and how to do basic cleaning on the outside unit. They have our business and referrals.

The baby woke us up earlier than normal and we realized that the house was HOT! Apparently our AC unit had decided to stop working on us overnight. We looked online for a few places to call and the first couple places only would be able to come in 2-3 days! Service First answered the phone fast and were available fast. We had a tech at our home within just an hour and half of us calling. The service fee was more than the other places; but like I said, they weren't available.

Adrian came out and was fantastic. He was very polite, thorough, efficient and found the problem and had the part to fix it. Our capacitor went kaput. The repair and part is under warranty for a year. He made sure that our Freon system was leak free and that the unit was cooling efficiently before he left.

The company also provided a military discount out of respect to veterans and service members; which is greatly appreciated.

I would choose Service First again to service the system.

What an amazing company. We have had them install two new units in our home, one during the peak of summer heat and one during the latest winter freeze. Joshua, Javier and Alex are amazing. They were on time did amazing work and did not leave until we were 100% satisfied with the work that was done. Reliable, fast, professional and just an amazing crew is what you get with this organization.

I needed a part replaced and Joshua was extremely helpful and knowledgeable! He had the part with him and it was replaced quickly. He took the time to explain the different HVAC components and gave me a heads up on what to expect based on the current condition and when it would be time to replace the unit. Will be using them again.

Not usually a reviewer, but these guys came through. Service was fast and efficient and our technician did an amazing job. Definitely using them again for our needs in the future.

My AC quit working on Saturday evening. I called several "24/7" services. Service First was the only one that would come to my area that late. When Chris arrived he was very professional. He had my unit back up and running quickly. I was very happy with the responsiveness and service. I will certainly call on them again in the future.

Not only were they one of the few 24 hour AC that was actually open and answering their phone, they were the only one who was able to come by within 3 hours of my calling them. One place I called said they could come by in literally a week. You can't survive San Antonio without AC for a week in July. My house was 86° and my cats were becoming very lethargic. They got here almost 40min ahead of when they said they would be at about 930 at night and had phenomenal customer service despite the late hour. They were extremely thorough and knowledgeable about finding and fixing the problem. Within another 30min, my AC was fixed, running, and had already dropped the house 2°. They stayed an extra 10minutes after checking the vents and unit to make sure it was working properly. Very reasonably priced as well. I would definitely use them again.

There are many ac repair companies in San Antonio but none are as professional and fair in price as Service First.