Service First AC Repair

One of the few businesses in the area that was able to help us on a Sunday emergency with our AC on the hottest day yet. Joshua provides quick professional service. Also checked everything out while he was here.

These guys are awesome. My wife and I purchased our first home two weeks ago and get to experience the joys of home ownership and fixing everything the previous owners left behind. Marcos was my AC tech and he was phenomenal, personable, and did a great job explaining everything. I then had to replace the water softener, and Angel was my plumber. Angel was beyond professional and patient while I went back and forth between Home Depot getting fittings, hoses, and the unit itself. Angel was awesome!!! Prices are also the most competitive on the market for the quality of service provided. AND THEY ARE 24/7!!!! What isn’t to like?

I have used Service First AC Repair for a very long time. My mother lives in San Antonio and they have always done a good job. Their pricing is always reasonable, their support is fast and i just love how focused they are on customer service. My mother also trusts them in the home and we have never had any issues. They are great.

At 2:59 or so, Mike A. was already waiting at my house ready to go by the time I showed up for our 3 - 5 appointment, a pleasant surprise. He was methodical and thorough, and he safely pinpointed the problem quickly. The prices were reasonable and installation of my disconnect box was quick; he gave me the price quote at 3:17 and had everything installed and tested by 3:40, and that's including the time it took for my a/c to start up again. Hopefully I don't have any a/c problems again any time soon, but I'll go for Service First the next time I do.

Service was great. The technician was extremely nice and he was fast too.
He told me that the price to replace the condenser fan was $1,200, which I believed was a fair price (considering I am a woman, and I don't know much about AC). Of course the truth came letter when I did a research on the part he replaced and found out it only cost $240 dollars. I understand he had to pick up the piece from the distributor, and charge for labor. However I got charged $99 just to come to my house plus +$1,200 for the installation which took 20 minutes. It is still unreasonable to charge $1,099 for installation.

Had terrible service with other ac businesses through my warranty company so was skeptical to deal with anyone honestly, but Javier and Alex really put me at ease and talked me through and showed me what they were doing. I felt confident that I wasn't being taken advantage of and was able to get my ac system back up and running. No longer do I need to wonder who I will call. You want the job done right; go to Service First and let Javier and Alex take care of you!!

Excellent service and very professional. Pricing is fair and very reasonable. I am very pleased with Service First AC Repair

So, back in March 2017 my AC unit out. I got 6 quotes from various companies. I ended up choosing Service First Air for several reasons. Miguel and his team showed up next day and did a perfect install of my new unit. All was good and my family was happy. 3 days ago my new unit wouldn't cool my house, so I called them. Office staff is awesome and polite. They had Rudy out to my house within a hour, mind you I live in La Vernia, so they got to my house fast. Rudy immediately found that I had a major leak on my inside coil. He made some calls and within 3 hours Miguel and his team showed up with the new coil unit. Miguel had it installed and running within an hour. After he left, I noticed it was not cooling properly, so I called the office. Miguel than called me and said he was on his way back to my house. Once he arrived, he made some changes and now my AC is working like a champ.
I highly recommend this company, they are polite, fast and the people know what they are doing.
A big thanks goes out to the office staff and Miguel for ensuring my family was taken care last night.

We are absolutely and thoroughly impressed by this company. The technicians worked very hard and well into the night to fix our AC. They had a positive attitude the entire time and genuinely seemed concerned. Christian was particularly helpful, professional, and skilled. I would/will hire this company again should I ever need it.

Service First AC Repair & Plumbing is a wonderful company to work with - from the 1st phone call to the last, they are very friendly, courteous and knowledgeable. Joshua explained every option I had from a/c repair to replacement of the entire system. Javier, Alex and Elian expertly and efficiently installed the new system. I highly recommend this company.