Goettl Air Conditioning and Plumbing San Antonio

Josue was great! They found the issue very fast and got our air conditioner working within the hour that he was here. It was 84 in our house when they arrived and house has already cooled 6 degrees! 🥵 Very grateful for Goettl and their excellent customer service. We signed up as a member because we were so impressed and are looking forward to receiving regular maintenance from them.

We had our new AC unit, both inside and outside, installed after the old one chose to suddenly retire. I can’t blame it- it had faithfully served for 20yrs, so it was due its pension. A little warning would have been nice, but here we are. On the 1st day of an historic heat wave, it went out. That was Monday afternoon. We had a tech out on Wednesday, late morning, and an installation team arrived late Friday morning. Those 2 guys were absolutely amazing, worked professionally, efficiently, and they knew their stuff! By Friday evening, we were finally starting to get some relief! On Saturday morning, it was actually cold enough that I had to turn it down (up?)! Thanks, Goettl, for saving us! You’re a little expensive, but I guess supply and demand will do that. It’s the reason for one star removed- if not for the astronomical pricing, it would have been 5 stars.

We had the A/C rejuvenation. (Preventive maintenance) I was impressed with the technician.(Jesus Gloria)
He was very personable and professional. He took time after the service to explain what he did. He also gave suggestions that could help the longevity and performance of of our A/C system. I am very pleased with the service. Thanks Jesus and Goettl A/C.

From start to finish, our experience with this company was top notch. Their response time was immediate, and when we were scheduled their employees kept us updated with time arrival estimates. During the service, Andrew was extremely knowledgeable, diligent, and went the extra mile to ensure we got our situation figured out and resolved. Andrew spent the time to make sure to check all the pipes, explain the issue, and conduct a water test in front of us so we could fully understand the area and process. Andrew is well spoken, great at what he does, and also a genuinely nice person. We also met Andrew’s supervisor, Ben, that was extremely pleasant as well and diligent with the process of purchasing a water softener system. The entire process was stress- free, comfortable, personable, and successful. Thank you guys so much and it was awesome working with your team!

Still waiting for service based on their damage made to my flooring. They didn’t want to replace the floor due to materials not being available anymore. Water damage was caused by there installation of a in light and broke a copper pipe which cause a leak to my flooring. Mold was created and the job was never fixed. Management is unreachable. Please be cautious doing business with them

I cannot begin to express how incredibly thankful I am for Johnathan from Goettl Air Conditioning and Plumbing San Antonio. I had a major plumbing issue on Father's Day, and Johnathan swooped in like a superhero to save the day. And let me tell you, it was no ordinary plumbing problem – it was a clogged sewer line that had turned my house into a toiled-toilet! Yikes!

Picture this: it's a scorching afternoon, the sun is beating down mercilessly, and all of a sudden, my toilets start doing their best impression of a water park. I was in desperate need of a plumbing wizard, and that's exactly what Johnathan turned out to be!

Despite the sweltering heat and the fact that it was Father's Day (the man deserves a day off, for goodness' sake!), Johnathan arrived promptly, armed with all the tools of his trade and a smile that could brighten even the darkest of sewer lines.

So, if you ever find yourself knee-deep in plumbing troubles (literally or figuratively), do yourself a favor and call Goettl Air Conditioning and Plumbing San Antonio. And if you're lucky enough to have Johnathan show up at your door, consider yourself blessed. Not only will he fix your plumbing problems, but he'll do it with a smile, a joke, and the kind of dedication that makes you believe in superheroes.

Thank you, Johnathan, for turning my Father's Day fiasco into a memorable experience filled with laughter and relief. You're a rockstar, and Goettl Air Conditioning and Plumbing San Antonio is lucky to have you on their team!

Five stars, two thumbs up, and a standing ovation for Johnathan!

** Update,7/6 just had plumbers come out for my maintenance check and wow was Darean on top of it, explained it all in detail and found and issue that could have gone wrong any-day now, water heater had some issues and he repaired it and got me going in no time.. yet another thing Goettl got me thru.. sure glad we use them! 1st post…Had the best experience EVER! Great prices, The “Rejjjuuvvvenaation” is so worth it! The Tech Matthew was so educated and taught me things I knew nothing of when it came to my system. Call them, you will see hard to say, easy to spell GOETTL!

Called after midnight for a leak. The answering service employee said he could have someone come by between 11 am and 1 pm.

Doug Rivera arrived at about 11 am. He located the leak and fixed it. He applied the $50 discount card sent to me.

He was knowledgeable 6 seems to enjoy his work.

He gets a rating of 5 stars. Overall, the company gets 4 stars. The price is high per the time spent. He completed the job in less than an hour. Then, doing the payment took a few minutes.

While the service is good, the price is steep. If one can't afford the payment, they'd have to charge it. Charging it would mean interest on the payment. Something as essential as plumbing should have the option of installment payments. You likely have some who would use you but can't afford it. I do realize installment plans can be problematic if one doesn't pay on time. Tricky situation for both you and the customer.

Also, $89 to come out. I can see that if the customer declines to have the work done. If the customer agrees to the repair, the service fee ought to be taken off.

Again. Doug is only charging what Goettl requires. He did the job and gets 5 stars.

Ralph, was a wealth of help. Showed up on time and ready to tackle the job. Asked me all of my concerns and walked me through the process of fixing everything. Ralph, completed all of the work and then took me around, showing me everything he did and made sure I was happy with the work he provided. I am absolutely happy with the work Ralph, preformed and how upfront and honest he is. We need more folks like Ralph, in the trades. Good man

Jorge G. Was the tech that showed and walked me through everything necessary to make an informed decision on the purchase of a new system. From the time I opened my door until he left Jorge was all smiles and professional. He did a great job in selling your company and equipment, but the most impressive thing Jorge sold to me was Jorge. He was very genuine in his concerns while getting to know me and allowing me the chance to get to know him. He was the second person in my home that day and I had 2 more scheduled to come a little later that day. Jorge is why I canceled the other appointments and purchased your system. Very genuine and caring young man. Great job!

Bryan & Rodrick were my installers and they did an excellent job from start to finish. Rodrick was on the scene first and immediately starting getting the old system ready for removal while Bryan was picking up the new system. The professionalism was incredible the entire time they were here and the way they worked together. Seemed like a well oil machine the way they worked together on their own area to get the job done as seamlessly as they did. Bryan & Rodrick represented your company well and made your company look exceptional. The way they cleaned up afterwards you couldn’t even tell that they had even been here doing what they did. Everything was explained to me in detail when they finished and I really believe those gentlemen went above and beyond. Bryan & Rodrick, great job and thank you for everything!!!