Goettl Air Conditioning and Plumbing San Antonio

Ralph was prompt, professional and did a quick assessment and took care of my existing drain clog and provided information on how to prevent similar problems in the future.

Jaime De La Rosa did my system maintenance and he was professional and thorough. He is an excellent technician and I hope he is assigned to my future service calls.

I chose Goettl after having looked through the reviews that were posted on Google for various plumbers. They had so many excellent reviews. But holy cow! We haven't even had our water heater installed yet, but I've got to say Goettl is outstanding in the area of excellent customer service. Just incredible. I have no doubt that they will finish the installation job with 5 stars. These days it is nearly impossible to find any business with descent customer service, much less OUTSTANDING customer service. As far as I'm concerned, they deserve the number 1 spot, at least in customer service of ANY company I've delt with in the last decade.

This was our first time using Goettl! Jesus Gloria was our technician for the day. He was very professional and explained everything in full detail. Jesus took pictures and was thorough in showing me how everything worked. I would recommend using the service and plan on using them again.

Ridiculously professional and efficient! Excellent service. Seriously, Mr. Doug Rivera and his associate Joshua were amazing because they were on-time (that's a good start!), they were obviously knowledgeable, and they were genuinely concerned about the problem and helping us to cope well. They did this by explaining the issue, our choices and walking us through the remediation issues. They even came back after the remediation team found more issues! I have often though of plumbers like used-car salesmen, I'm not kidding -- but these people were professional, helpful, sincere . It was just a great experience and we are honestly so grateful as we had issues that needed to be addressed for sure! I feel blessed my friend recommended Goettl Plumbing.

I highly recommend this company. They came out the same day I called. Jaime came out to the house. He was on time, professional & explained the problem so I could understand. Jaime even offered tips on how to keep our system running more effectively. We are very happy with all the hard work Jaime did to get our system running properly.

Jesus Gloria was great assisting us with the A/C unit. Definitely if I have any issues I will recommend Jesus. He was so nice and professional and explained everything step by step. Keep up the great hard work Jesus.

First off, Joshua came for the estimate, I was going to go with another company but Joshua won me over with his knowledge and great personality. Eric and David did the installation and they were great as well. Made sure I didn't need any water as they were getting ready to text turn it off for several hours. Outstanding customer service all around including Jonn who explained the different warranties to me over the phone.
They will be my go to for plumbing needs going forward.

Jesus Gloria was so professional but also very personable. He was knowledgeable and let us know exactly what we needed to fix our AC units and keep them running optimally. Very great experience!

Matthew, our technician, arrived ahead of schedule and promptly fixed our issue and got us back up and running in no time. Courteous and friendly, and very knowledgeable. Helped us in our time of need and even gave us info on what we will need in the future given the age of our unit.

Tyler was awesome!!! They came out when no one else would. Excellent job, highly professional. Flushed main sewer line and cleared the problem. Highly recommend.