Climate Control Heating & Air

Mason was professional and very thoughtful. He took the time to explain what he was doing, and gave helpful maintenance advice. Also, my dogs enjoyed really his presence.

David is totally reliable, professional and very informative. Trust his judgment and recommendations. Love your service. Many thanks

Technician Moses was very knowledgeable and professional. Service call was scheduled for 1-5 and he was here in the morning, which I am so Thankful for. He made sure to check entire system and very helpful on giving me information on service maintenance
I would highly recommend this company

Had a reconstruction on our ducting due to house construction. We had to have them come back to reconstruct the made up manifold. Took 3 times to get the communication between the scheduling and plan for the reconstruction as a redo. We understand it was made up but it was not reviewed or job approved! Because it was leaking air which would have cause condensation and air slippage from the man made constructed unit inside the actual room not in the walls. Which was fine we needed the adjustments. Unfortunately the scheduling hours and job hours were not communicated. I had to call assure there was ample of time to get the job done based on the work.

David at Climate Control is very conscientious and well qualified to do HVAC work. I’ve had them install a whole-house system, my annual Fall & Spring checks of my system, and re-do some of my ductwork. In all cases I’ve been very pleased with their work.

David was a life saver! He communicated with me and when he arrived he was more than helpful! It was 103 outside! He fixed our AC and it was so appreciated!

Excellent customer service with quick response time. The technicians are always very good about explaining everything they are doing. Prices area great and they are very honest. I’ve been using Climate Control for years and I have referred them to several of my friends who’ve had very good things to say as well. I wouldn’t trust any other company.

Let me first say that Carlos was great! He deserves 5 stars. He was quick to fix our problem, even though he had been swamped all day long. He came out late in the afternoon and took care of us.

What I'm not happy with is that we just had our A/C system SUPPOSEDLY checked about a month or so ago. We purchased the annual package in which someone is sent out twice a year to look at the heater in the winter and a/c for the summer. A tech just came out and said everything was fine...come to find that is not the case. We need the coil replaced as it is leaking freon. Our unit is under 5 years old. There was also a clog that needed to be cleared. Up until now, we've not had a problem with Climate Control. They were the best value and best financing options when we purchased our new unit. But one of their guys didn't do his job thoroughly, and I feel that we wasted our money purchasing the package.

Let me begin by saying I do extensive amounts of research before my purchases, especially large ones. I spoke by phone or email and met with about 8 different A/C companies, including some of the larger more well known ones. There was one company I had high hopes for do to what I’ve heard, but their availability to meet for an estimate before the time frame i wanted to get this all situated didn’t work
So unfortunately I didn’t get a chance to better evaluate and pass on my personal experience with them.
That being said, after all my research and final assessment on everything/everyone; I was surprised based off reviews of some larger/well known companies and what they brought to the table compared to companies I was less familiar with but came highly recommended by close friends. At the end of the day none of the larger/well known companies made it on my top 3(majority were nice, knowledgeable but each of them were not a good fit for us in one way or another(price being one of them)). We greatly appreciated everyone’s time none the less.
All I ask is do your due diligence, in-depth research, have patience, don’t fall or get caught up in any of the many sales tactics. Don’t be intimidated, know what you want and looking for, go with your gut, transparency, straight forward and have plan. Also being able to learn a lot when a company tries so hard to validate why they charge as much as they do, the price being inflated too much shows a lot of a company as well; the large room they leave to negotiate(games&lack if transparency). These things helped me move things along.
We were looking for the best overall fit for our home and family. We considered all the following but not limited to; reviews(to an extent/see for yourself), best initial upfront price(even before any negotiations), transparency, communication, customer service, punctuality, professionalism, elevated knowledge & experience, no games or gimmicks(i understand it’s a business and need to make money, but consumer it’s your money!). Look at the big picture and your individual situation when making an educated decision for you and/or your family.
Based off what we were looking for; after meeting Bobby who was a direct representation of Climate Control and nothing less then a breath of fresh air, kind, professional, knowledgeable, experienced, genuine, transparent, great communication, and one of the main reasons that allowed us to quickly reach a educated decision and find the best fit for our home with Climate Control. Our experience with everyone from initially scheduling to following up days after install to make sure we were satisfied has been great and we are extremely satisfied. Highly recommend!

The gentleman that came was respectful and clean. He handled his business, didn’t wear his boots in my house and ha d a positive attitude. 12/2/21 I forgot his name but he was all over it! Found the problem and was on his way (including some nice conversation while he worked. Thank You guys.