Air Express Air Conditioning & Heating

Thankfully we had these guys to our house in June. Did what they suggested and Everything working properly and keeping home comfortable even in this relentless heat and humidity. You may want to request Justin Ross if you need a service call... Knowledgeable and willing to go above and beyond.

It's been 4 years since we hired Air Express after going through some very troublesome repair work with a different larger/corporation company. I sign up for the yearly (2 times a year) servicing and I have called them with the first sign of any issues with our AC. They have been accommodating, honest, and very quick to respond to any issues. I'm very thankful for their full staff and the technicians who have visited. They've been absolutely professional every time and deserve to know how happy I am with their service. They are exemplary and stand as a model for how any business should be run. Thank you all!

We are very pleased with our service from Air Express. We have had several technicians and have always been pleased. We consider Josiah as our service person. From the first time he did our service we we're so pleased that we asked if he could be the one to do our service calls. He is very pleasant and knowledge able and always explains everything to us. We certainly recommend Air Express!

AC was turning off and on every couple of minutes. Justin, Service Technician, came out and first asked me what I was experiencing to help troubleshoot the issue. After performing several tests it was found that the condenser coil had a small leak and the unit was low on refrigerate. It was determined it could not be repaired and a new coil was ordered under warranty. Justin added refrigerate on the intial day to help us continue to have AC. When the new coil arrived the installation crew were here to install the day after its arrival. Justin and the installation crew were all professional in every aspect of this job. After the installation was finished Justin came out on the following day to check that everything was woking perfectly, the installation crew had also confirmed all was good.. I highly recommend Air Express for any HVAC installation or service. We also purchase their Elite Service Plan which puts you at the front of the line if you should have any issues plus a 10% discount on parts and service if required. This is a great company with great employees that I have interacted with.

K. Barre - Katy, TX

I cannot say enough great things about this company. They service my home, our business, and I have referred them over to several friends of mine. All of their technicians are knowledgeable and efficient. Josiah is our favorite he is always helpful and takes the time to explain everything!!! He's even been so kind as to help with repairs that are not HVAC related, seriously who does that!!!! Don't waster your time with some other company, use Air Express!!!!!

I have a 5 year old house, and the HVAC system was never setup properly. I worked through the builder the first couple of years we were having issues, and had 3 other HVAC companies in my house trying to sell me on spending a fortune on their new system.

Finally this year I had decided to replace my system, but wanted to work with a HVAC company that I could trust not to scam me. Air Express was referred to me by a friend.

Josiah came to my house, and I could not wish for a more trustworthy person to work with. He explained exactly what my issue was, he showed me his calculations, and discussed my options. I opted to replace my system, and actually appreciated the fact that they had a published price list, versus having a quoting process where you are never sure if you are getting a fair price.

My system had some calibration issues after install, and Josiah has come out to my house within 24 hours every time I have had an issue. He is 100% committed to making me satisfied with my purchase, and I am really thankful for the support.

I don't normally write public reviews, but honestly the service level from this company has truly surpassed my expectations.

Josiah Wood from Air Express visited me yesterday to troubleshoot issues affecting my A/C unit. He arrived on time, was extremely professional and well mannered. After witnessing people messing around with the electronics of the furnace and control panel, I was very impressed with Josiah and the way he methodically addressed the problem, step by step and carefully. Within minutes he identified and resolved several issues dating back to the original installation of my A/C unit and some other due to failed troubleshooting attempts by different vendors. He then proceeded to confirm everything was working as per the manufacturer's recommendations and left my A/C unit running smoothly, like it never did before. I am extremely impressed by Josiah and would definitely recommend his services. It is reassuring to know that there are honest and ethical people like Josiah out there.

Outstanding service. We’ve been working with Josiah and Air Express for the past number of years utilizing their annual service plan. Couldn’t be happier. Honest, reliable, timely, capable. I don’t have to tell you how important AC is in Houston. Josiah is our professional HVAC consultant and he has never let us down.

We have been using Air Express for years and they have always been great. We called them again when our home flooded (August 2017) and they were able to come out and clean our AC unit and get it back in working condition. The tech that came to our home was very professional and sensitive with the condition of our home. We really appreciated everything that he did and as always were very pleased with the excellent service from Air Express.

This company is and has been our go to for any AC repairs for many years. They don't try to sell you, they just tell you what is wrong and how to fix it. Our system finally needed replaced and Air Express did a wonderful job. They were on time, professional and cleaned up every day after the work was done. It is a company you can trust and that goes a long way in todays world.