Air Express Air Conditioning & Heating

I just received an estimate for an AC/furnace replacement and Justin Ross is AWESOME! He inspected and provided pictures of my existing system. He was extremely thorough in explaining all components, what would be replaced, provided pictures of the installation materials that would be used and went over the different options available for their proprietary system. Justin was professional and not pushy at all. I am still reviewing the options he provided but feel confident Air Express would do a good job.

They got the job done in a timely manner, very professional install team and the lead installer Roberto Flores was very informative and helpful with any questions I had. I will definitely recommend this company to any of my friends or family members.

Contacting Air Express for a quote for 2 AC units. Josiah came over and walked me through the whole process in details, so professional and knowledgeable. The price they quoted me was for superior équipement at a much lower cost than the competition ~$3,000.
Had the installation done today by Jaime and Jose. Wonderful work very professional.

We came back from vacation and our AC was no longer able to cool our hose. We called other companies but chose to go with Air Express. I was surprised at how quickly they responded. Josiah Wood our consultant with Air Express was the most experienced in his field that I've ever worked with and I'm a claims manager. He took the time to explain everything to me in a way I can understand, then took the time to go over everything again with my husband. Even my dog liked him. They provided us with an ac re-charge to make the house bearable until they installed a new ac and furnace. We shopped around and they were very affordable for the quality unit purchased. The installation crew was larger than expected which helped the installation go smoothly and quickly. They were very careful to lay drop cloths to help contain the debris in the house. And the follow up after the installation with Josiah was great. I recommend using this company. Great experience!

We had Air Express install our Reme Halo air purification system 5 years ago and we absolutely love it!! The house smells so fresh and we all feel so much better breathing the clean air in our home! More recently we used them to install a new high efficiency two stage AC and heater in our home when our compressor went out. The installers did such a great job! Our house stays so cold, dry, and comfortable even during these brutal Houston summers. Thanks again for taking care of our family’s home comfort needs!

Josiah was very knowledgeable, professional, courteous and arrived at appointed time. He did a complete systems check and A/C Installation. Josiah has a wealth of knowledge and explained all steps and made this install seamless. Roberto, Isaiah, Sergio, and Jamie thoroughly cleaned all work areas; the whole install team was very friendly and professional. Also, Josiah followed up through every step of the way, even coming after hours to inspect the system to make sure it was properly installed. I highly recommend them for your next install or the maintenance of your current system.

Had to replace an outside condenser coil. Bought original unit from Air Express and also bought extended warranty (parts and labor).That decision paid off as it covered the entire cost except the new freon. Roberto was the repairman and he was very professional, polite and informative. He explained all the repairs and what to expect. He is a great representative for the company.

Roberto and Isaiah just replaced the leaking coil in my AC unit and they were fantastic! Both gentlemen were kind, respectful and very efficient! I really appreciate them for the great service and Air Express for all the hospitality! Y’all have remarkable employees! Thank you, Jennifer F.

We have been using Air Express for close to 20 years. Always great service and great people! All the AE technicians have been good, but Sam has been our service technician since we started using AE and not only is he a great technician, but he is a kind, courtious polite man! There are a lot of AC companies around, but this one has been the best!

In the middle of a terrible heat wave, AC unit circuit board failed. Tech (Justin) was dispatched same day. He was on time, very knowledgeable and a superb communicator. Despite supply chain challenges, he returned and had my AC running in 90 minutes saving me the cost of a major system replacement. Service like that drives repeat business! Thanks Justin.