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Air Express Air Conditioning & Heating Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Marina Potter

We lost our home in Harvey and had to replace both of our AC units. After extensive research this company came highly recommended. After they put in 2 new units upstairs and downstairs everything new except the duct work I was extremely pleased. This company stands behind their name excellent quality of work and always maintain exceptional professionalism. The entire staff is AWESOME BUT THE MOST EXCEPTIONAL WITH HIS KINDNESS PROFESSIONALISM AND KNOWLEDGE IS JOSIAH HE IS ABSOLUTELY AMAZING!!! We were very lucky to pick the right AC company and DEFINITELY RECOMMEND this company to anyone looking for a new AC company and they are reasonable... Thanks Josiah for always doing an amazing job!!! You are the BEST!!!
Marina Potter

James Baker

This is the only AC company I trust. Josiah Wood and all the other techs that have come to my home have been nothing but professional. I recommend to all my neighbors and friends to use this company. The maintenance plan is a great value and offers peace of mind.

Had to replace my out of warranty builders grade unit due to a rodent getting in there and chewing up the coils and aluminum Freon line. Called them on a friday afternoon and they got me taken care of by noon on Saturday with a new / better unit. The owner also came out today to help with the heavy lifting which I was impressed by.

Alicia H.

We have been customers of Air Express for YEARS because they are so professional, friendly, cost effective and soooo much more! Over the years, they assisted us in maintaining our original AC/Heating system (a 1998 model) and helped us get the very last bit of life out of it. We knew for sure we would have Air Express replace our old system when it finally died...which it did so last month. True to form, Air Express gave us excellent service and professional help as they installed our brand new AC/Heat System. We are very happy! We highly Recommend Air Express for ALL your AC/Heating System needs be it yearly maintenance or new installations!
Thank you to ALL of you at Air Express!
Alicia & Roger

Wendy Beran

Air Express was fabulous from start to finish. Jim came out to give us an estimate and was so organized and easy to understand. The price was good for the installation for an entirely new AC unit, Furnace and tons of ductwork. The installers were on time, respectful and considerate and got the job done right. Josiah was amazing and made sure we understood the functionality of the entire system and even came back right away to do additional tweaks to make things extra perfect. I highly recommend Air Express.

Elizabeth Gonzalez

After several quotes and talking to different companies, I finally decided to go with Air Express. They replaced my whole unit . There were several issues at the time of installation due to the old unit I had, but they handled everything great! The installers were very professional and helpful. Jim was awesome from the first visit and was even there on the day of the installation to explain everything to me! Great company!

Carolynn M.

We have replaced both of our ac units in the last 12 months and are extremely pleased with the quality of work and the professional manner in which they handled everything from quoting the prices, signing contract to the quality and professionalism of hvac installation crew. We also have the service contract which they schedule each spring and each fall to check that the units are performing perfectly. This is our second year with the service contract and they are very proficient at their trade. The technician is always professional and knowledgeable you should have questions. Excellent service.

Renate Schnell

Air Express delivers examplary and professional work. It is easy to schedule appointments with them and they are always on time. They service my AC for 15 years, and I had installed a new one through them during as well. They offer a yearly service plan, which incl.check ups twice a year. I also had to call them for AC emergencies and they respond/send out someone immediately. Exceptional company which I can highly recommend.

Cara Dore

I always use Josiah Wood with Air Express and will use no one else! We have worked with him for about four years. He came recommended and definitely does not disappoint! He takes the time to address any concerns with my ac units and takes the time to talk to my husband as well on the phone during the appointment. My husband is an engineer and he is never impressed with anyone, but he likes and trusts Josiah!

Joshua Mazzola

Second time we've used Air Express for emergency repairs this year and they are 100% our go-to. Out and onsite within 24 hrs despite rain and weather, constant communication throughout the day and during the repair, and reasonably priced.

Stephen Stoler

Air Express personnel were very professional and quick. They were scheduled to replace both A/C and Heating units in my home over a two day period, one each day. One of my units blew out and quit operating a week and a few days before scheduled dates and Air Express move other jobs around to replace the blown unit early, making my home bearable in this summer heat until the other unit could also be replaced cooling the entire house. The two crews that did the unit replacement did not mind all the questions I was asking and volunteered information as to what was being done and why. Air Express made the (not wanted but needed) experience as easy as it could have been. I will and have recommended Air Express as an exceptional A/C - Heating Company.

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