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Air Express Air Conditioning & Heating Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
javier alvarez

I highly recommend this company, they’re very professional and honest ! Me and my wife were very pleased to have Roberto and the crew as our installer’s. They’re very respectful and made sure clean up after themselves.

Brent Ellis

Very professional company.
Had a basic wellness check performed on our system by Josiah Wood, he was very thorough and honest.
I highly recommend this company!

Freddie King

Great customer service they came out same day even during this pandemic in March. Very knowledgeable and respectable and Mike the HVAC technician was great. They are Lennox certified as well I needed some warranty work done and service on a 2017 unit. I would definitely recommend them and would use there services again.

Sheridan Clark

Highly recommend, they were able to fix an issue previous company couldn’t figure out. Crew was very respectful in our home. Won’t use anyone else going forward.

Patricia In Katy TX

I recently had terrible water damage from a A/C drain pan pipe which leaked down my wall and ceiling and caused a nightmare of damage to my master bathroom and master closet. That issue was repaired but I worried it could happen again. I called Air Express because I saw one of their service vans at an intersection near my home. I took a photo of it and called them to schedule service. They came out and promptly. Agustin, the tech carefully inspected everything in my attic that was related to my A/C pipes, drain pans , ducts, etc. He found many issues including air leaks in the ducts and found issues that no one else has ever discovered and repaired them all! He documented everything he did and emailed the invoice to me with service notes and photos. Before he left he took the time go over the invoice and explained everything he did by using the photos before the repair and after. I now have peace of mind knowing no mysterious issues will cause leaks and water damage thanks to the tech's experience and efficient work. I highly recommend this company!

Gabby Ring

The technician squeezed us in on the weekend when our A/C went out. He was very professional and friendly. Got us back up and running and answered all our questions honestly. Air Express is a great company and I highly recommend their services. Great Job Guys!!

Joe Lopez

Christine in the office, Josiah on the sales, diagnostics, and follow up. Having to deal with a down A/C in the summer time is already a rough spot to be in. You all made this experience so much more bearable. I want to thank everyone that was involved in our situation. This company was amazing start to finish. The installation crew was amazing, and hard working, the office in handling and fielding all my calls, Josiah was awesome to work with, thorough, informative and all around great! Highly recommend this company for all your A/C and heating needs! Competitive prices, and great service. Thank you all!!!!

Michael Konvicka

From the receptionist to the technicians, Air Express was courteous and respectful. Josiah was very thorough in his diagnosis and recommendation for the correct system. I was very happy with Josiah and how he ensured the quality of the work. His warm and knowledgeable persona shows that he cares a lot about getting people what they need. Thank you for all your help in getting my house cool.

Cristian Patino

One of the best company’s that had fix my a’c especially, one of the best workers their Mr. Roberto Flores has helped me a lot on my a/c unit and has teach me and guide me what’s wrong with it as-well a really professional and polite gentleman really recommend him.

George Martinez

Highly recommendable company, very hospitable and courteous workers, as was displayed by one individual Roberto F. . Very diligent crew to get job done the first go around, very impressed.👍

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