Air Express Air Conditioning & Heating

Air Express (Sam) has been servicing my a/c and heating units for more than five years now. Exceptional quality service.

I want to let everyone know about the service that I received from Air Express AC & Heat. I had my main a/c unit quit working and was given Josiah's phone number to contact. I sent him a text after 6:00PM on a Friday asking him to come take a look at it. 3 minutes later he texted back and said he would be happy to help. He came over the next day by 3:30. He inspected the a/c unit and had the part to repair it on his truck. He didn't charge me for a bunch of different parts that I didn't need, only the one to fix the problem. He is the most thorough and professional individual I have probably ever dealt with. I can't recommend Josiah enough. If you have ANY issue with your a/c or furnace then you need to search no further. I will have him work on my parents a/c if there is ever an issue and they will also have the maintenance program that Air Express A/C & Heating offer.

Again, I can't say enough good things about Josiah, his professionalism, and his honesty.

THANK YOU SO MUCH JOSIAH!!!

Byron B.

My condenser fan wires came loose in a storm and the fan cut them up.

I figured the wires could be patched or at worst the fan needed to be replaced.

I called air express and a local AC guy that lived in my neighborhood at 8am.

Air Express said they could have someone out by 10 am. They showed up at 9 am because a maintenance appointment cancelled and they knew my ac was out until it was fixed.

A diagnosis was quoted from air express at $59 up front on the phone when making the appointment. The other local guy I called quoted me $90 and would waive travel fees cause I lived in the neighborhood! Go figure.

Jorge from air express showed up and he was immediately helpful and knew exactly how to fix it. The wires were spliced with a wire nut and zip tied outside of the grate to prevent the wires from dangling down into the fan again. It was a repair I could have done but was not sure if I could. He schooled me on how it worked and shared some war stories.

He checked the refrigerant and made sure everything was working and cooling.

The repair was done in a few minutes and the invoice was about $117 which is more than fair for absolutely quick and great service.

I would highly recommend them and thank Jorge for saving me from the crazy Texas drought heat!

My ac went out on my house, Josiah Wood was my tech very respectful and knowledgeable great work! Very through if I could give ten stars I would .

The Air Express team always provides the best service. I called Air Express after hours stating my unit was not operating properly. The following morning, a technician inspected my system and offered various solutions. Ultimately, we chose to install a new system. Installation of the new system was performed quickly and in the quoted time frame. We will continue using Air Express as their service is excellent.

Very professional service. Very responsive to our urgent needs to repair one AC unit and completely replace another (dual system). We liked detailed and professional explanation of the issues, as well professional installation and advice. Would absolutely recommend them and will use them again!

We have been Air Express customers for the last 7 years. Our first experience was repairing our a/c evaporator coil at our former house, and later continued with purchasing the HVAC annual service plan for that house and now for our current house. With the service plan, Air Express will come out twice per year to perform annual maintenance - in winter months (or can schedule before) to perform furnace maintenance, and in spring/summer months for a/c maintenance.

When we built our new home, there were issues with HVAC system install before closing. The builder sent their techs to fix the problem, but with it being a newly installed system, I no longer trusted the builder’s technicians had repaired/installed everything properly. I trusted our Air Express technician, Justin, so I hired AE to inspect the builder’s work, and our entire system.

We are looking to install a split system in our bedroom, and possibly adding dampers to the existing system, and will be using Air Express should we choose to proceed. I trust them to do a great job.

We have always had a great experience with Air Express. Their office rep, Erika, and our tech Justin are friendly, efficient, and professional. Technicians are always prompt, and do a great job. I highly recommend Air Express for your heating and cooling needs :).

Excellent level of service starting from the Office Service staff through the Field Service Team. Agustin Salas as Service Consultant and Christine leading the Office Service Team were attentive, detailed and kept us informed timely, before, during and after the date of service/installation for a 2.5Ton HVAC upgrade to R-410A. Highly recommended!

I would like to thank Air Express and Agustin for his first-class service. I highly recommend Air Express. The entire team was extremely professional, explained all my options, and provided the repairs immediately. You have gained a lifetime customer with your service from the first call I placed through the repairs completed.

Air Express truly is the best HVAC company around. We have been using Air Express since 2018. Josiah was the first technician sent to us (back when he was a technician) and we were sold on this company. His knowledge in the field and the time he put into every job whether it be cleaning units or replacing parts was something we have never witnessed before. He went above and beyond, and I am convinced companies we used prior to Air Express didn’t clean our units when they were being paid to after seeing Josiah work. This truly is his passion and I feel like he takes care of clients the same way he would his own family. We are so impressed with every technician that works for Air Express and commend the company for hiring and training the best in the business. My parents use them as well off our recommendation and have also said they have never seen a company that has the kindest, most professional and knowledgeable employees. It is hard to write reviews about a company when you feel like you hit the jackpot by finding them and want to keep it a secret, but Air Express deserves recognition for the outstanding business they have created.