Air Express Air Conditioning & Heating

Maybe not the cheapest in the market but they do the job right and always ready to respond and follow up. Most importantly is the honesty and fast response from all staff. Technicians are very well trained and get the job done. My service happened over the weekend with high temperatures above 100, they responded and completed everything, even on Sunday. Thank you for the great service, don’t change and keep it up.

We had Jorge come out and check our AC system since it wasn't cooling. He had a great positive attitude and made us feel heard. One of the best costumer service I have received in years.

I had the pleaser if having Roberto and Isaiah come and replace our coil. They came in and out very professional and helpful. Answered any questions and let me know all the work they had done.

Great team will work with them again.

So proud of this team, hands down the best air conditioning service and installation company in Katy, Richmond, and Houston Tx! All their technicians really know what they’re doing. The office staff is absolutely amazing! Prompt service, on time, caring, understanding, give great options for high efficiency 16 SEER equipment all the way to 28 SEER. They installed a two stage high efficiency system in my home last year and we love it!! If you need an honest company to provide outstanding service, yearly maintenance, or equipment replacement at absolutely affordable prices, with the best warranties, best guarantees, best installs, and service with a smile… Air Express is your company!

I have been a customer for over 15 years and I continue to call them for every AC and heating issue for every residence I’ve had. Recently it was time for a full system replacement (existing equipment was over 30 years old and I didn’t really want to invest any money into it with parts.) Justin showed me all the options and explained them well. He was not pushy and was completely professional. I took advantage of their great financing option and warranty. Then the next morning Jaime and Chase arrived to install the new system. They worked cleanly, quietly, and nonstop for 9 hours until it was finished. They were courteous, kind, professional, and I felt very comfortable with them in my home with my wife and pets. I highly recommend Air Express / McWilliams and Sons for any air or heat need. You will be pleased and comfortable within hours.

The heat wave just started and my AC stops working. I called my trusted AC company that I’ve used for years and within the hour I had a fantastic technician in my home reassuring me that he would find and fix the problem. And he did. Luckily it was an easy fix. I can’t thank Justin enough! He was so kind and I enjoyed talking to him while we waited for everything to kick on. I also want to thank Christine who is always so pleasant and helpful with scheduling and answering questions. The annual maintenance plan is worth it, and this company has always treated me well. I’m happy to see them growing as a company with the recent merger with McWilliams.

I have used other AC companies in the past for my unit but nothing even comes close to how incredible this company operates. The professionalism is 5 stars, the knowledge is 5 stars, the promptness 5 stars, technicians again 5 stars. Josiah worked tirelessly on my unit working through the processes and offering sound advice and a wealth of knowledge on the unit and system. I would trust his opinion and recommendation related to anything AC/heat systems. The company was fantastic is keeping me updated to confirm appointments and notify my when the technician was on his way. I would HIGHLY recommend this company, especially Josiah who will give you the best and most honest approach to your system.

We needed to replace our old AC system and Josiah was amazing. From coordinating the install to making sure the new system was proficient for our rental home, he was a true professional. It was all around an excellent experience. Josiah was very knowledgeable, friendly and very responsive to our questions. They're the best we have ever dealt with. Highly recommend. Thanks Josiah!

Great company!! I’ve used them for several years now and have always been pleased with the service. They kept my old AC unit running until finally it crapped out and then we replaced it. We had to repair it so often I think I’ve met all the technicians at Air Express. Justin, Sam, Agustin, and Jorge all were experts at diagnosing the issues and then gave me all my options each time and educated me on what the best route was given the condition my system was in. When the time came to replace they took the time to give me all my options and recommended the single stage high efficiency system that is saving me money on my light bill and keeping my home very comfortable! Friendly, efficient, absolutely professional! It’s been a pleasure working with Air Express!

Air Express is the best AC and heating company we have ever worked with. We have been homeowners for 30 years. They are reliable, knowledgeable, friendly and prompt. Our system went out yesterday and they returned my call, on a Sunday? Within an hour. It was serviced and repaired first thing the next day.

Justin was the technician who just completed some A/C work at my home. He was very courteous and professional and clearly knowledgeable about A/C matters. He resolved our issues regarding a leak and provided a thorough explanation of the actions taken to address the problem. Justin’s expertise and pleasant manner were greatly appreciated! Excellent service!!!