Tom's Mechanical, Inc.

I was very impressed from start to finish with Tom's Mechanical. They arrived one hour after a Saturday morning phone call and diagnosed the problem and told us the solution quickly and efficiently. Our technician Josh was superb. Although the parts had to be ordered on a Saturday, they came in on Monday and the house was cool by Monday afternoon. The schedulers and Josh were great. They were quick to get to my house, did what they said they were going to do, and their follow through was exceptional. I hope I don't need any HVAC work in the future, but if I do, it will certainly be with Tom's.

We had a great experience! We didn't have heat after a cold night so we called Tom's Mechanical and they were pretty fast at getting over to our house. Frank had good banter and was knowledgeable about our system. He seemed to do what was best for our family instead of just trying to get some money from us. We definitely recommend Tom's Mechanical and we will use them whenever we need a new system.

Tom's Mechanical has always given great service to us at Lamar Baptist! They always diagnose the problem and fix it quickly. All of the techs they have are very professional, however Anthony is the best they have at Tom's. He is always courteous and knowledgeable about any issue. There has never been a problem he cannot fix. One of the best employees at Tom's!

The technician, Jimmy, did an excellent job of thoroughly checking our two A/C systems and then advising me of their conditions. I'm very happy with his work and will continue to recommend Tom's Mechanical. I have never had a negative issue in all the years this company has taken care of our needs. Thanks again, Jimmy!

I have used Tom’s Mechanical for over 20 years. Their technicians are very competent, responsive and cautious with your home. I cannot remember a time that they did not meet their commitments on appointments, cost and service. I use their annual maintenance program and appreciate their priority service. All of their required repairs and attention to preventative maintenance/repairs is very top class.

I had four companies come out to my house to give me bids for an HVAC system. Kevin Kulesza, the sales rep from Tom's, was the only one out of the four that sat down with me first, before looking at my system and just educated me about HVAC systems. Consequently, when the other three companies came out to my house, I was able to ask them questions, solely based on what Kevin told me. Additionally, the next week, my husband and I were sitting down, comparing all of our options and Kevin just happened to call us. He answered all of our questions. Their crew of four people showed up at our house on time. They introduced themselves and got to work. I was impressed with their work ethic and pleased with the results. I really like the thermostat that they installed. We also chose to have our ducts cleaned and installed an air purifier. Tom's offers financing but I chose to use two credit cards with 18 months, zero interest and that counted as a cash sale. Thus I got a discount for that! I also got a discount for being a senior citizen and my unit qualified for a rebate! Many of my friends asked me if I went with the lowest offer. My answer was 'no'. I went with Tom's because of their reputation (many people in my neighborhood use Tom's) and because Kevin was just so knowledgeable. He has been with Tom's for fifteen years and that in itself says a lot about the company! I feel confident that I made the right choice.

Tom’s Mechanical is the best. Jesse and Romero are terrific installers. Great guys. Kevin, our salesman was great to work with. They’ve put in 2 units for us and their work is outstanding. And fair pricing!

I was very impressed with the level of service we received from Tom's Mechanical. Our air conditioner went out and we had our first technician with another company tell us it was going to cost almost $8,000 to fix. Jimmy Hixon (Tom's technician) was able to honestly diagnose the problem and it only cost us about $800. It will extend the life of our air conditioner at least a few more years. Jimmy deserves compliments and a nice raise. We will be using them moving forward for sure.

Smart thermostat had failed. Eric installed a new one but it failed also. He worked until we had a good, working smart thermostat. Courteous and diligent.

Tom's did a great job installing our system and came out two times over a 4 month period to troubleshoot our complaints about some unusual noises that ultimately were not related to the new system at all. They were prompt, never charged us for the troubleshooting calls and had a very good, helpful attitude.