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The AC Hero Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brittany Mitchell

The AC Hero staff are professional, incredibly knowledgeable and honest. After having terrible experiences with 2 other companies and being stuck with no air conditioning for 3weeks in texas heat we were referred to the ac hero. Not only were they able to fit us in the same day their staff went above and beyond to make sure we were taken care of. They had our unit running within 20 minutes of being onsite. I will most definitely recommend them to anyone.

Christina Crayton Bolden

I had a great experience with AC Hero! They were helpful & educational from beginning to end! I will definitely use AC Hero for further services.

Carlos O Hernandez

Raul Govea was the first technician that review our issue he explained us what was the situation, providing different way to solve and prices, very professional, friendly and always explaining the alternatives and options.

I very happy with the service and price, at the end of the service I replace the outside AC fan and they left an auxiliary ac for to use inside during the process. of course I Recommended The AC HERO

Toya Releford

After my AC unit unexpectedly went out, I was completely stressed with not only researching quotes I could afford (5 ton unit), but also being completely educated in what it was I was even purchasing. Jim with AC Hero did not disappoint. He was the only vendor that sat down with me and walked me through all of my options, step by step. He was even prepared with diagrams to illustrate the mechanics of each option. His soft-spoken demeanor and patience with answering my numerous questions only added to my entire experience with him. The installation process was just as seamless. I felt completely comfortable with Richard, who was a true professional throughout and extremely knowledgeable. He even worked in the rain to make sure my install was complete. There were some unforeseen hiccups (none caused my AC Hero) that Felix, the other installer, relentlessly worked through and made sure I was up to speed with my unit and how to operate my wifi thermostat. I am beyond pleased with the experience. AC Hero will be my go to for any future AC needs. I would recommend them to anyone.

Rebecca St. Germain

We had The AC Hero come out to do a furnace tune up at our home and they did an outstanding job. The guys showed up on time, told us what they were going to do and what they recommended along with the cost before starting the work. We were very pleased with their service and now we’re ready to rock for this winter! Thank you!

Kimberly Bowlden

Amazing company !! We had them come out and do a furnace check before the cold wether hit! They were out the same day and on time ! The tech walked me through everything and said we were all good to go ! I can now feel safe this winter knowing my system is working correctly. Will definitely call them back in the future if we even need anything ac/ heating work !

S

S

Jeremy and Sergey came earlier than expected to fix our leaking pipe that started to soak into the wall. They got the work done efficiently and were very polite and professional.

Bob Harless

Raul Govea very thorough and courteous. Seemed to be very knowledgable.

Donna Kaiser

We recently had a problem with our heating/ac unit, upon contact with The AC Hero company, Jayme responded to our home and promptly began a diagnosis on our heating/ac system. We had a pretty good idea what the problem was, and after a check of our system, Jayme came to the same conclusion. Further, he went ahead and checked out our whole system to see if everything else was working fine. After his check of the whole system he informed us that the repair he recommended would take care of the problem. Having retrieved the parts necessary to complete the repair, Jayme operated the system giving both the ac and heating unit a operation check, which was successful. We found Jayme and The AC Hero company to be honest, hard-working and went above and beyond your typical service company treatment. We highly recommend Jayme and The AC Hero service company to all. It was a blessing to be treated with respect and dignity.

Jimmy Pupino

Eric came out to the house today after we experienced two burst pipes and had been without water for nearly a week. He was respectful of our home and more than knowledgeable with regards to the task at hand. He spent his entire day here at the house and didn't leave until we had running hot and cold water. If you are looking for an honest, respectful and skilled plumber to help your family recover after this disaster, call The AC Hero and request Eric.

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