Killeen Heating and Air Conditioning

Thank you Killeen Heating and Air for your swift service. My family spent the night before without heat, of course on a night that it was freezing and raining outside. We didn't know what was wrong because our system was running, it just wasn't warming our home. They identified the problem and quickly got our unit back up and running before the end of the day. I definitely appreciate your assistance and affordability!

Very responsive, called and a tech was at the house less than 2 hours later. Knowledgeable and professional fixed the ac quickly and price is reasonable. Jordan is very professional and courteous. Will recommend to others.

The lady who answers the phone is very rude and unprofessional she gave me a lot of attitude then hung in in my face!!!

WOW!!! THIS PLACE IS FABULOUS!!
ok so we all know how hot it can and will get in Texas. Well I got a new A/C unit through these guys & I still have been hot. WELL I kept calling Josh to come see if something was wrong with the unit. Josh has been very patient, helpful and caring. He walked me through how the unit works & also told me what to expect from my unit.
Needless to say I called again over the weekend & Josh sent John out. John was tremendously helpful and patient as well. And he basically told me the same things that Josh did. Well people, I have figured it all out... As a woman I am having more PERSONAL summers ( go figure) KILLEEN heating & Air is Wonderful. I pray that they will be filled with the Josh's & John's that make this company so GREAT!! I highly recommend them!!@

I DO NOT RECOMMEND Killeen Heating and Air Conditioning. The service charge was $75 and I was also charged $25 just to fix the connection...which probably should have been included in the service charge since it was minor. The technician was rude to my renter. "He said that there was a freon leak in my wall" Or at least that's what the receptionist said when I called. I asked for the technician to call me twice. I received no call. My renter said he seemed suspicious of the "leak" and I'm assuming that since he never called back, that it was just a scam. DO NOT use them. They are not prompt in returning calls and the technician will not call you to talk to you about the work that needs to be done. Very unprofessional.

Tech came out for estimate for new system. The ducts needed repairing as well. After the diagnosis, the tech had nothing but excuses to not take the job. I was then told I would receive a call the following week, but never did. 👎 I’ll take my business elsewhere and leave this review for the service this company provided.

Josh him self came out at 9:45 Sunday night and had our ac unit tuned up performing the way it should even after 3 different companies told me we needed a new unit claiming that the unit we have is toast. The quality and experience from these guys are next level!!! Wouldn’t call anyone else besides Killeen heating and air!!!!

Thomas/Joseph and April all professional and courteous. The two guys that came out worked fast and had us back in the cool air in no time.

We called them this afternoon and within a couple of hours they were here fixing our heat! Price was fair. $75 standard house fee. They did a great job! Also very polite and answered all of our questions! I would definitely recommend them to anyone!

What a breeze it was to have this company come out and fix my a/c! I have had terrible experiences with other companies, but from the moment I spoke with the lady on the phone, who was very sweet, (yes they did say it was a little backed up but I understood since its the summertime) so I was expecting days to go by before they could come out but nope it was the next day and the technician called me to verify I was home, he was very knowledgeable and professional, I can't say enough kind words about Killeen heating and air, they definitely deserve all five stars,thank you again!!!!