Killeen Heating and Air Conditioning

Came over to charge me $200 to look at the AC unit. Told me that a part needed to be replaced and said he would give me a call on Monday. Never received a call. Very disappointed.

UPDATE: I did not call because on Saturday, you said you were going to call me on Monday. I said, "Are you sure you are going to call me on Monday." You said, "Yes, I will call you on Monday." I think it is very unprofessional to take a customer's money and not follow up with them nor leave a message. If you don't know who I am then that is bad bookkeeping on your part.

They were very responsive and checked on my AC unit. I was not charged since the problem was very minor . He actually called me the next day to make sure my AC unit was working properly. I will definitely call for future service. We need more professional and honest services like Killeen Heating and Air 😊

I cannot thank this company enough!! Tim was great. He came in, asked me some questions and went to work. He diagnosed and fixed the problem in less than 20 mins after arriving!! There was part that exploded and luckily he had the exact one in the back of his truck. I also ran out of frion. My house had gone up to 95° at one point!! Tim filled up the frion, replaced the part and got my air back to the nice cool 60's bc ya kno, living in TX and having these 90° days since April means that I NEED this ac to be working. Tim was awesome and I def recommend this company!

We have used Killeen Heating and Air Conditioning twice since owning our home in Harker Heights. They are very professional and courteous. I feel the prices they charged us was very fair, due to the fact that Texas is a killer in the summer. They also gave us a military discount, which was not necessary, but we do appreciate their support of service members of the military.

We've had wonderful experiences with Killeen Heating and Air Conditioning, and because of that I would highly recommend them.

John was so helpful, courteous and made it happen for same day maintenance.
Killeen heating and air is a great company.
They are my go to. They never fail.

We had our entire unit replaced after 20+ years and the techs (Thomas and Joseph) that came out were awesome!! They were courteous and professional from the moment they arrived. They answered all questions we had and I feel confident about the decision we made to use Killeen Heating and Air. Will set up yearly appts to have them service our new unit going forward.

Highly recommended they’re very professional and affordable. John did a great 5 star job explain everything to us before doing the job. Friendly, Professional, Expertise in the business. Thank you again!

Jordan was great. Called at 8:30 pm with a cooling problem that another company claimed to fix 4 hours before. They were able to get to me within 2 hours of my call and my air cooling again same day. Amazing response time for August in Texas. From the guy that took my call to set the appointment to Jordan the tech everyone was great and the price was reasonable for service after hours at 11 pm.

I had to replace my Ac unit last year and was very satisfied with my experience with this company along with the price. I been having some AC issues these last couple days and called this morning and they had someone out right away. Josh came out was polite and professional, I explained to him the situation and he diagnosed the issue right away. I wasn't advised this maintenance needed to be done when I received the unit so it was really appreciated. Gave me helpful information so this wont happen again and how to know the signs. Thank you so much Josh!

Diagnose was 100% accurate and price for brand new unit was very competitive. They even recharge my old unit for FREE while I waited for them to replace it a couple of weeks later because they were very busy. Had an issue with the unit a little over a year later and Chris arrive a couple of hours after and fixed the issue at no cost. The issue was not their fault and they still took care of it at no charge. Very Satisfied with their services and professionalism.