Ellis Air Systems

Being new to the area this is all new to us. After calling Ellis we set up a date and they were here right on time. Called us ahead of time to inform us they were en route. After diagnosing and going through our options we decided on purchasing a new HVAC system. There was never any pressure to fix our old one or purchase a new one but having all the information available we decided on a new system. Time and date was again scheduled and again they called when en route and right on time
Very professional and polite technicians. Very fair price. My first call if needed again.

My techian Patrick a outstanding guy. He explained the issue with the unit. He fix problem in about 10min. Ellis Air top notch company with outstanding tech such as Patrick. Keep up the good work.

Chris and David provided the best service and customer experience. We used Ellis Air to service and maintain our home system. They are professional, thorough, honest, and have fair pricing.

Ellis Air Systems is by far the best company we have ever dealt with!!! After 23 years, our old residential Lennox HVAC finally gave out in September 2020. We shopped around and received HVAC replacement estimates from several local companies. Ellis Air Systems was the most honest, professional, caring and informative of all of them. Bartt Mighell promptly came out and gave us an honest, fair estimate and assessment for a total system replacement; we went with Lennox again. The next day Adam and Jesus (sorry, I didn't get their last names) came out for the installation. They carefully, respectfully and tirelessly did the installation and explained everything to us, with full attention to detail. A week later Chris Bailey and Steve Martin came out at our request to make an adjustment to the blower speed and they also did a proactive full system check and provided us with very helpful tips on proper use and maintenance of the system from getting the right air filter to even allowing for proper drainage of the condensation pipe to the outside and proper care of the compressor. From front desk, to estimate, to installation, to service ... Ellis Air Systems were/are 110% professional! We are grateful to have found such an excellent company and very much appreciate the respect, courtesy, confidence and peace of mind they gave us on top of awesome customer service! It's obvious that this company takes customer service seriously and has core values. Thank You Ellis Air Systems!!! You are a credit to the Temple/Killeen community and to my family! We look forward to doing continued business with you! A+++++++++++++!

I called this morning at 8am. Jerry was prompt in answering the phone, extremely polite, and got to the issue quickly and effectively. We had a technician at the house by 11:30am. Chris was incredible to work with. Polite, respectful of our home, and over all a genuinely nice guy. He diagnosed the problem and replaced the part within a half hour. I would recommend these guys to anyone and everyone. Excellent service and great work!

We called Ellis Air for an after hour service, and these guys were quick to respond to our call. Within the hour we had a tech (Patrick A.)come and service our HVAC system. Not only was Patrick super helpful but he was very knowledgeable, professional and great to work with. He went above and beyond to make sure our unit was properly cleaned and working as it should. I would deff recommend this company and Patrick to anyone in the area.

Wonderful team. They gave me a couple of estimates on a redo of my HVAC system since they couldn't fix my issues as is. They were honest and didn't just tweak stuff that probably wouldn't work just to get money out of me.

I don't really post reviews, but I must write about this company. The service man was very professional and after explaining my air issue I could tell he knew what was the problem. He found the issue quickly and fixed it in no time. I am now a life time client for any of my AC issues.

Great service. Got my heater fixed the same day I called for service. Wonderful customer service. Will highly recommend to friends and family.

Chris was amazing. We had issues with our AC unit and he fixed it, explaining everything that he did and providing tips on what type of air filters to use and how to clean the drip pipe. The overall price was much less than expected considering all he did and the amount of time he was here (1.5 hours). The technician was very friendly and they were able to fit us in next day. We'll be using them for our yearly services.