MES

Jose was very professional, explaining in detail what was wrong. When he completed the repairs he went over all he had done, readings and levels. Very informative, professional and polite.

Enrique and Jesse were very professional. They were knowledgeable and explained what the issues were with my unit. They worked very hard in the heat to resolve the problem. Both guys were cordial and kind. I will definitely recommend this company to my friends and family. Under the circumstances, it turned out to be a good experience. Thanks guys for my air conditioning.

I've used Metro Express for 3 different service call-outs, once for AC & twice for heat. Each time from the person answering the phone to the technician who came in-home the service was friendly & great! I am a hoverer over technicians when anything is serviced in my home and their technicians are patient, knowledgeable & educational. All 3 different techs knew what they were doing. The service was a decent price & they were dispatched pretty quickly. I will continue to have Metro Express as my AC/heat servicer.

Had upper level A/C system go out in early July. Got 7 estimates from around the area and MES was the most competitive on as close to apples to apples as you can. Kelly, my rep, was very responsive and was able to meet both my system and pricing needs. Ended up installing both upper and lower complete compressor and furnace systems + thermostats. Now all are updated to the latest freon type (Really like the online thermostat control via iPhone or computer). Had on a couple minor issues with the install, but MES team really stepped up to complete and meet my own detailed expectations. Only reason for the 4 out of 5 stars is some extra detail to correctly position the units and a couple of minor updates requiring an extra visit by the MES team. The final quality check was really detailed as well. The team of two spent about two hours going over the entire system to ensure it was all installed correctly. Overall, very satisfied with the service received from the MES team and would highly recommend.

My ac unit wasn’t cooling properly so I called MES. They were quick to respond. Their technician came out and checked out everything. My unit was 9 years old. He explained all of my options thoroughly. I ended up buying a new unit through their financing. They waved the service call. The new unit was installed the next day. Great service and very professional. I’ve already recommended them to numerous friends and family. Simply outstanding...

My heat went out on a cold day. I called at 8:00am, and repairman, chris, was here about 10:00. Fast service. Chris was curtious and knew his job. He fixed in in a short time., and gave me senior and military discount. I would want him again.

Everyone at this company is awesome! Our AC went out, no one else could touch us for another week or so. They came out same day to evaluate and give us options and an estimate. They installed my new system 2 days later. They have my business for life!

This is my second time using MES and I absolutely love doing business with them. They are my go to for A/C service now and I recommend them to others every chance I get.

Very professional and knowledgeable of their jobs. Very kind and respectful. They showed up at the scheduled time that they said and we're very prompt at what they did on the repair. I would highly recommend James and Johnathan to do any repairs or services on my AC unit anytime.

Jesse and Jason did a wonderful install of our unit. They were professional and communicated with us clearly. It was obvious that they were committed to performing quality work. Misty offered great follow up and customer service.