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Amenities

    MES Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Michael Okeefe

    The installers showed up on time with all the equipment necessary to replace my air conditioning and heating system they were very courteous neat And professional they did a wonderful job installing my system I would recommend this company for the value and professionalism

    Laura Deleon

    Louie was very polite and professional. He explained everything in a good manner and it was extremely easy to understand.

    Deda Burkhalter

    I have been doing business with Metro Express Service for over 17 years. I count on them not just for my home, but for my business as well! In the A/C and heating business, it is imperative that you can count on the integrity of the company you are dealing with, and I can say without a doubt that I know each transaction with them will be handled honestly. They are always quick to respond to any issues I am having and their prices are very reasonable. Needless to say in 17 years, I’ve had to have my equipment replaced, and they’ve always done a top notch job! I have recommended them to many people through the years, and they do all the work for my parents as well!

    David Milligan

    Another company did a poor and incomplete installation of a new Trane unit. My upstairs was 80 and downstairs 60 degrees. James with MES arrived same day of my call and diagnosed the issue and recommended repairs. I had them out that Saturday doing all the work. I highly recommend MES.

    Feniri F

    Had Jonathan come out for to replace the motor in my AC unit today. Quick , friendly and very professional. I've had a him out a few times for different issues and always had the perfect fix. Cant recommend Jonathan more highly. Ask for him!

    David Serviss

    The Tech sent to my home was very professional and upfront. He took the extra time to explain to me some of the parts and maintenance I can do myself to keep my system running smoothly. Very happy with the service.

    L Garcia

    I have been a customer of MES since 2015 when they replaced my air handler in the attic. I contact them every year for my service checks. Yesterday they came to my & my 90 year-old mother's rescue when my AC compressor & capacitor went out right at the end of the work day. The heat was 105 outdoors. They were at my home within an hour & the technician, Mr. Randy Hamilton, quickly diagnosed and resolved the issues.
    I had AC up & running within 2 hours of my call to MES. Mr. Hamilton did not try to pressure me to update my AC compressor as it is almost 17 years of age. But I opted to replace it. They are doing that today. I recommend MES.

    Joseph

    A life saver again!!! We contacted MES at the end of the day yesterday, who sent out Adam to our house in less than 1 hour and replaced the parts we needed in less than 45 minutes and over 700.00 cheaper than another known yellow truck company. Adam was great and easy to deal with!!!! They don't try to upsell or have you buy things that you don't need. Great, honest, Ethical company with wonderful customer service. We have used them in the past and will be our #1 contact for our home again going forward. Thanks MES for being a company you can depend on at great prices.

    Richard Barrick

    I had them come check my AC system before buying a house and they quoted me $700 worth of repairs. After looking up the parts and seeing it was $70 worth of parts I had another company quote the repairs. I watched them inspect the parts noted for replacement and said they were in factory new condition and didn't need replacement at all. MES, or at least the tech that worked with me, tried to charge me $700 for parts that were absolutely in no way needed. Never use them.

    Tammy DeNapoli

    I have used Metro Express Service for several years to service my HVAC system. My system was very old but, they were always able to repair it until the time I was ready to invest in a new system. When I was ready to invest, the staff and salesperson were very helpful in going over the system/price options and in helping select the best system for me, my budget, and my home. They continue to follow up and insure everything with the new system was working property. I completely trust Metro Express Service (MES). They are very professional and care about making me happy and comfortable in my home.

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