The Lee Thompson Co.

I called Saturday and this morning at 8:30 the tech was here, found a failed capacitor, got one from his truck, and was done in 30 minutes. Given our upcoming 100° temperatures this week, Lee Thompson is a godsend.

The Lee Thompson Company has been my air conditioning and heating company of choice for nearly 25 years. They ALWAYS send a friendly and capable service person to my home. I personally encourage that everyone partake in a service contract to extend the life of one's HVAC unit. It is worth it! My recent visit included air conditioning repair by service person Henry Gomez, an amazing asset to the company. Henry explained in detail what was wrong and what needed to be done. I really appreciated his in-depth explanation and visual proof of what parts had worn out over the past decade-plus.
Scott Thompson runs a tight ship and hires the best in their field. I highly recommend this company and have referred countless clients over the years.

Great experience, punctual and quick to schedule in! They were able to diagnose my ac issue one day and immediately come back first thing the next morning to fix my ac.

Only downside is labor cost takes into account the technicians travel time to your location and checking in/out of your complex. Never had this additional labor cost from other contractors.

My AC went out last Friday, thank God we had such a beautiful Mother's Day weekend. I had Henry Gomez of The Lee Thompson Company, come and check out the deceased unit and give me a quote on a new one. I dreaded the thought of a weekend without AC. Fortunately for us with our windows open and the beautiful weather our house was cooler than normally with the AC on!!

At 9am Monday morning Henry's crew of Abel, Robert, and Joe were on the job. A spectacular group of professionals who stayed until 7pm to complete the job. This job was about $3k less than I'd been quoted by my previous HVAC supplier and it included additional duct replacement and insulation that had not been quoted in the higher previous bid. They also showed me that my emergency drain line had not been installed to the outdoors but rather left in my attic. Thanks Kenmore for not clogging your primary drain line or it would have been a mess in the attic directly over my master bedroom. Jennifer, in the Lee Thompson office was very helpful coordinating a great financing plan for us as well.

When major "appliances" go South it is often an unpleasant experience. These two exceptional companies and their staff made it "almost" enjoyable. I highly recommend both Houston Water Heaters and The Lee Thompson Company.

I called frantically yesterday afternoon after receiving a very high quote from another AC company to replace our coil (I get it, its 100 degrees in Texas, but the quote was outrageous). I spoke to Kevin about the issue and he was able to give me a better price AND faster turnaround. The guys were out here the very next morning and were finished within 4 hours. Super courteous, professional and responsive. I was so happy with their customer service that I signed us up for their maintenance program. Thrilled to have found these guys!!

I used Lee Thompson to completely replace 2 AC Compressors and AHUs, replace old attic ductwork, relocate and cut new return vents, and run some new wiring. After receiving several AC company recommendations from others, Lee Thompson’s name came up the most. Kevin came out the same day to take a look at the project. Kevin demonstrated his knowledge and experience, pointing out several issues with my old AC system (still limping along from the R22 days).

Kevin provided a very fair quote which was highly competitive and reasonable after receiving some outrageous quotes from a few other AC companies. Within 2 days, Lee Thompson had a team of 4 workers on the project led by Joe and Abel, who were all very experienced and thoughtful throughout the entire process. They definitely went above and beyond to make sure the new systems were up and running, staying late to finish a complicated job.

The team was very clean, extremely courteous and were true professionals. These guys work in some grueling temperatures and conditions every day and do it with pride for their product and service. I highly recommend Lee Thompson. Their strong reputation is well deserved. My only regret is not calling them sooner.

We have used Lee Thompson Co. For many years and are so pleased with all their services. I highly recommend them for all your heating and air-conditioning needs!!! The office staff is friendly and the service people are very professional and competent.

Henry did an excellent job. Our fan motor needed to be replaced and luckily it was still under warranty. Henry recommended a surge protector because our electricity goes off and on quite a bit with storms and utility outages like the winter freezing weather.
I highly recommend Henry and the Lee Thompson Company.

Robert Cortez and Joe Salazar did a fantastic job.

Very knowledgeable. Spend a lot of time going over details. Excellent experience