Military Air AC and Heating

My experience with military air has been awful. I reported my air conditioner not blowing cool air and the outside unit fan not turn with a loud noise to my warranty company on June 21st. In addition to that the thermostat was not showing correct air temperature bc I had the unit set to 71 degrees and the house was 75 degrees. The next day Militay Air set up an appointment with me for the following business day. By the time Military Air came the unit had completely cut out. The tech came out and wasn't at my residence for a complete hour; he stated he knew what the problem was and had fixed it, then he took me outside to explain that he put a new capacitor on the unit and then put more freon in. He pointed out a part on the unit that is suppose to be sweating and told me that it should always be sweating and left. I gave the house a few hours to cool but I could still tell a few hours later something still was wrong. The house was 86 degrees by this time so I called them back on Thursday. They set up an appointment to return from 9 to 1 and the tech showed after 1 after I called to see were they still coming, this was Friday June 25th. The same tech came out and before ever going outside stated that I needed a whole new system and that he had tried to do a quick fix to buy me more time and keep me from having to wait on ordering parts, which to me was a bunch of bull and laziness. He said he only needed to get the part number to order and left. I tried being understanding and thanked him and just bared through the weekend only to come to now July 10th and still be waiting. Military Air was supposed to have my air fixed on July 9th and my appointment was between 9 and 1 but they never showed and if it wasn't for mu husband and me calling we would have never know they weren't coming. I hope the work they do will be done completely right and I won't have to deal with this company ever again. As of now my whole family is waiting patiently in the 89 degree house that over 3,000 sq. Ft until Tuesday if they technician actually shows up.

Scott performed a checkup on my AC system several years ago and recommended some helpful upgrades. I had to call him up again today because I was experiencing some issues with the AC unit cooling my home. His company got back to me right away, scheduled an appointment and the issue was resolved quickly and at a great price.

He walked me through the checks he was completing and pointed out the problem areas and how he was going to fix them. If you’re looking for an honest, affordable, and speedy service, then Military Air would the right people to call.

I had a very positive experience with Military Air this morning. They called very promptly once they received my service request to let me know that the technician would be calling about 20 minutes before his arrival. Like clockwork, Jacob called when he was on his way. He was very knowledgeable and thorough in explaining what he was repairing, and he was very careful to put on shoe covers when entering our home. He got our system back up and working, he tested afterward, he thanked me, and he was on his way. Excellent service!

Very professionals. Ms Loretta and Cody helped us a lot. Guide us thru the Home Warranty service work order. They're knowledge and empathy during our problem was awesome.

We had them come out a on a home warranty call. They showed up when they promised and quickly foudn the problem was that a prior AC contractor had gotten our AC working in the summer but had set wiring to have the blower come on only for AC and not at all for heat! It was too late to get the proper part that day, but they made us their first call the next business day and had us up and running within 20 minutes. They also gave us some good ideas to help get our house cooler in the summer months. I look forward to using the in the future.

Military Air did an exceptional job repairing my AC unit they were in and out in less than a hour. They gave me a time frame from 8 AM to 12 PM unlike others who gave me all day appointments. They arrive about 9 o’clock and we’re done about 10am. I gave him (Jonathan) quick rundown on how my A/C wasn’t cooling my house. He was able to quickly assess and repair my AC I am very thankful for them because it happened during a heat advisory, and they had my house cooled off in no time.

Awesome service and it was same day. Really great

Three years ago they came out fixed my heating system. Today I needed my 2001 HVAC system replaced. Awesome company. I trusted them because they provided good quality service the first time.

People do not be fooled by the 1 star reviews every single one of them involved a home warranty company. Much is out of the control of Military Air.

Thanks Again

My technician Cody and the other 2 technicians Xavier and Jacob were very friendly and knowledgeable. They explained everything to me and were very honest in not over selling me. Each time they came out they were on time. Cody even went above and beyond to try to help me set up my new nest thermostat.. I truly appreciate having a company like Military Air that I can trust .

I had a great experience with Military Air, Gerald was the technician assigned to our case. He contacted me to let me know he was on his way, and once he arrived he quickly assessed the issue and got to work on fixing the problem. He was very professional and friendly, and got the job done quickly. I would gladly do business again with Military Air and Gerald should the need arise. Great work!

I am a Real Estate Broker and Property Manager and Military Air is the only AC/Heat Co I trust for myself & my clients. You can trust their diagnosis of any problems. They will not overcharge or repair anything that isn't totally necessary. They are very knowledgeable, extremely helpful and customer service is always top notch! They are wonderful at working with the home warranty companies too.